Pharmacy Show newspaper August 2013 by CloserStill Media

SEE PAGE 3

2013 Floor plan & exhibitor list

What the GPhC says on self-selection

SEE PAGES 6 & 7

R TE IS G OW RE N

Pharmacists’ role in patient safety

SEE PAGE 8

www.thepharmacyshow.co.uk

@pharmacyshow

August 2013

SELF SELECTION OF P MEDS

Assertions from the pharmacy regulator that the self-selection of P medicines should be progressed have been opposed by a new petition from pharmacy employee representatives. As July drew to a close, pharmacy regulator General Pharmaceutical Council (GPhC) repeated its commitment to modernise pharmacy through the self-selection of P medicines. It has reasserted its rationale in that a change in P medicines sales protocols can be supported by pharmacy processes that ensure patients receive the appropriate sales advice. However, in response to the regulator’s proposals, the Pharmacists’ Defence Association (PDA) has launched a petition seeking withdrawal of the proposals. It has promised that this is “just the start of [a] full campaign to seek a change in the current GPhC policy” which will be stepped up this year and beyond.

Progressing P medicine As the proposed new protocols will not be obligatory, it is, perhaps, also true to say that the GPhC is demonstrating trust in its registered pharmacy professionals; that as responsible, accountable professionals, they will act according to the recognised limits to their competence. Given that pharmacy thinks of itself as a profession that can support patients with medicines optimisation and, as Pharmacy Voice has recently suggested , take a lead in the care of patients taking high risk medicines, the GPhC’s thinking on this matter is all very reasonable – is it not? Well, no, it isn’t, say the critics of the GPhC’s proposals, which include the PDA and the Royal Pharmaceutical Society (RPS), which is expected to comment on the GPhC’s missive in the near future. From the outset, the PDA has been among those to oppose the GPhC on this matter, including making its opinions known during a Keynote theatre question time at Supported by

last year’s Pharmacy Show, when the GPhC’s chief executive and registrar Duncan Rudkin presented on the subject. Explaining its opposition to the GPhC’s proposals, the PDA believes the current P medicine sales promote interventions that protect patient safety. “Should [they] be removed [this will] make the pharmacists’ role of ensuring that the public get the right P medicines significantly more difficult to deliver.”

EUCERIN, new at this year’s Pharmacy Show For more than 100 years Eucerin has been pioneering dermatological skin science and innovation. Eucerin is one of the leading and most trustworthy dermatological skin care brands recommended by dermatologists and pharmacists globally. At this stage, we are the fastest growing dermo brand in the UK. Eucerin’s expertise is exclusive to high end pharmacies where we offer customized solutions by leveraging professional communication and training for the dermo category. Your trained pharmacy staff, with the support of our Professional Skincare Advisors, build a successful business partnership ensuring an increased turnover of your self-service area. Eucerin knows that our skin reflects and affects how we feel inside. That’s why at Eucerin we’ve dedicated all of our passion and expertise to your skin. We make no compromise in researching, developing and testing our products. Our Research & Development departments not only do in-vivo testing but enhance the achieved results with in-vitro testing as well, resulting in efficacy led products. We are committed to providing solutions that work for all your skin’s requirements. Eucerin offers a wide assortment to meet all skin requirements ranging from dry body care to face care products, e.g. blemished prone skin, ageing and hyperpigmentation. We are looking forward to your visit to the Eucerin stand to explore opportunities for your pharmacy

Duncan Rudkin

Among its specific concerns, the PDA highlights the potential for: • Greater tension between commercial and patient safety considerations in community pharmacy • Increased amount of medicines in circulation • Public confusion • Harming POM-P de-regulation processes. The employee representative says: “The profession is now faced with the prospect of a new regulator that lacks expertise in pharmacy, proposing a fundamental change in practice despite formal protestations and warnings about patient safety. Additionally it denies the public and practitioners those that these changes will affect - a consultation on this matter. These behaviours are a cause of great concern, they do not represent transparent modern regulation and these are questions that the regulator must answer.” Continued on page 4

Are we selling our souls Over The Counter? Blog by @SparkleWildfire There’s something beautifully logical and satisfying about a good Over The Counter consultation. I know what you’re thinking, and yes, I should get out more. But it is true. The way I think of it is in a stepwise approach, using a systematic series of questions to eliminate products leaving you with a limited number of options to recommend. I suspect the way a patient views it may vary somewhat from “hey! I’m really being listened to!” to “oh for goodness sake shut up, I’m going to be late for the bus.” Continued on page 2

www.thepharmacyshow.co.uk

Are we selling our souls Over The Counter?

Once I know what the problem is, I think about what products are available to treat it over the counter. STEP

Find out about the patient’s medical history.

I’m looking for anything that means the patient is at high risk of complications of the problem, meaning they need to be referred. I’m also thinking of the cautions and contraindications of the available products to treat the problem and eliminating any products that these apply to. STEP

Find out about the patient’s drug history.

I’m thinking about what drug interactions each of the available products has, and whether or not they are relevant to what the patient is already taking. I’m also thinking about whether or not any of the patient’s medicines contain the same or similar ingredients to any of the OTC products- i don’t want to risk an overdose. I then eliminate any products that have relevant drug interactions. STEP

Consider the evidence.

At this point, there may be only a couple of products that are suitable for the patient. If there aren’t any left, I refer them to their GP or appropriate healthcare provider. Out of the ones that are left, I think about which ones the evidence says are more effective and safe and I’ll steer the patient towards that one. If there’s no good evidence for a treatment, I’m

Consider the price.

Where two products are equally efficacious, I always recommend the cheapest. Because I don’t want to waste a patient’s hard earned cash, and I think patients appreciate that. STEP

Counsel the patient.

This involves giving them all the useful little snippets of information about how to use the product effectively and -crucially- safely. It might be pointing out that the product contains paracetamol, or that it causes drowsiness, or that it works best taken at a particular time of day. So why am I on about this at the moment? One reason is the Which? report, which has found a disappointing quality of over-the-counter information being provided in some pharmacies. However, it may well be indicative that in a world where pharmacists are under massive pressure to deliver services and dispense ever-increasing numbers of prescriptions whilst working longer hours for less pay, some are starting to lose pride in the basics. I’m not saying this is what is happening in every pharmacy or in every case, but based on how I used to feel when I managed a pharmacy, I suspect it is a factor. The other reason is the issue of self-selection of pharmacy medicines. In my humble opinion, this is a giant backwards step for the pharmacy profession. Self-selection reduces the process I described above down to a bare minimum, and reduces the possibility of introducing quality into it. Sure, we can say there will be information on the packs, but let’s be realistic about this. Patients very rarely read the leaflets before purchasing, and in my experience, if a patient has a preconceived idea of the product they want to buy, it’s very difficult to persuade them otherwise, even when there is a safety concern with their chosen product. I remember one customer asking for Sudafed, when she was also taking phenelzine. A combination of these drugs could

Imagine that selfselection scenario is also coupled with a curt “read the information leaflet first” as the only form of counselling. Why would the patient bother reading the leaflet, when she already thinks it’s safe for her to use? And so, what appeared to be a quick, convenient shop for the customer could so easily turn into a fatal drug interaction. The wares we sell can have fatal effects if they’re not used in accordance with expert knowledge and instruction, we simply cannot safely reduce the over the counter consultation to the bare minimum of words required to take money from people as quickly as possible. Of course, it’s not like we pharmacists, will get that much say in the matter, and we’ll carry on regardless if self-selection goes ahead. Indeed it seems to be a near certainty, despite support from “very few” pharmacists. And it may even be the case that such scenarios never happen in real life. But all I want to do is make medicines safer for people, and to do so we have to identify areas of risk before they happen, and take action to minimise them. When it comes to patient care, just hoping the worst doesn’t happen isn’t good enough.

Looking for legal specialists in retail pharmacy?

n Visit us o 0 5 StantdthG e a Show Pharmacy 2013

A member of our team can be contacted now on 01922 720333 or by email healthcare@enoch-evans.co.uk

LA W

Decide what medicine to select; I need to know what I am trying to treat in the first place. I’m also finding out if the patient has any danger symptoms which might be suggestive of a serious illness, so I can signpost them appropriately to the right services.

Establish the symptoms and check diagnosis.

Now imagine this situation in a self-selection age. The customer picks up the pack, wanders to the pharmacist, who then has to try to wrangle it from their fingertips in order to ensure their safety. Okay, maybe not that dramatic, but the fact that the customer has the product in their hand, and has been able to “choose” it themselves, reinforces to them that it is their right to buy it. But in pharmacy, the fact of the matter is that the customer isn’t always right, and its poor customer service- and downright dangerous- to always allow them to think so.

St. Paul’s Chambers, 6-9 Hatherton Road, Walsall, WS1 1XS www.enochevans.co.uk

NL Y

STEP

provoke a potentially fatal hypertensive crisis, but no matter how much I explained this, the customer was adamant that she still wanted it.

A good consultation goes like this:

always clear with the customer about it. Sometimes they listen, sometimes they don’t, but it’s an obligation that I think needs to be done in order to sell medicines honestly and with integrity.

Continued from page 1

Pharmacy Voice data highlights community pharmacy’s safety role in high-risk medicines pathway Figures released by Pharmacy Voice, which represents community pharmacy owners, highlight the contribution of pharmacists to the detection of patients at risk of adverse effects from medicines which require close monitoring. The report highlighting pharmacists’ role in medicines and patient safety is a timely in view of the introduction of a major new twoday conference at the Pharmacy Show (around medicines safety and optimisation) in September, chaired by former National Clinical Director Jonathan Mason (pictured). Audit data collected from 2,773 pharmacies in England and Wales found that just under 14% of patients taking methotrexate (to treat arthritis), lithium (to treat bipolar disorder) or warfarin (to thin the blood) are not having their regular blood tests which are used to check they are receiving the correct dose. In the course of the audit, community pharmacists identified 425 patients who were showing signs of toxicity. Patients who are prescribed warfarin, methotrexate or lithium are usually given a Patient Record Booklet which healthcare professionals use to schedule blood tests and to ensure the correct strength of the medicine is prescribed.

that patients are having their bloods tests when needed and for signs of adverse effects of medicines. “The identification of toxicity in so many patients across all three high risk medicines is a demonstration of the importance of the pharmacist’s role within the care pathway.

The Pharmacy Show is organised by CloserStill Media Healthcare Limited George House, Coventry Business Park, Herald Avenue, Coventry CV5 6UB. Tel: 02476 717151 Matthew Butler, Group Event Director m.butler@closerstillmedia.com Esther Beal, Show Manager e.beal@closerstillmedia.com Garry Tyson, Senior Sales Executive g.tyson@closerstillmedia.com Lucy Pitt, Group Marketing Manager l.pitt@closerstillmedia.com Mike Hulse, Marketing Executive m.hulse@closerstillmedia.com Julia Danmeri, Head of Operations j.danmeri@closerstillmedia.com Kate Jackson, Conference & Speaker Manager k.jackson@closerstillmedia.com

“However, more needs to be done to make sure that patients are not slipping through the net. Patient Record Books for specific medicines were intended to do this but it is clearly not working well enough,” Darracott added.

The Pharmacy Voice research found that of all the patients surveyed in this study only about a third of them brought the booklet with them when collecting their medicine.

In the light of the findings, Pharmacy Voice (PV) is renewing its call for pharmacists to have access to electronic patient records. PV believes this would enable pharmacists to use clinical information about a patient’s treatment more easily so that patients can be effectively monitored and referred for early investigation of issues with medicines if necessary.

Rob Darracott, Chief Executive of Pharmacy Voice, said: “Community pharmacies play an important role in checking

The full report is available at www.pharmacyvoice.com

Laura Shapiro, Clinical Programme Manager l.shapiro@closerstillmedia.com Debbie Wilson, Credit Controller d.wilson@closerstillmedia.com Alex Slater, Event Administrator a.slater@closerstillmedia.com Michael Westcott, Managing Director m.westcott@closerstillmedia.com

www.thepharmacyshow.co.uk

Using community pharmacy to fight flu? By Mark Robinson, Medicines Management Partnership Last year was another quiet season for England, however, some other countries experienced more severe flu. This must remind us that flu can be dangerous and highly unpredictable. If we have a more active season, it could be the death of many small and frail companies within our fragile economic growth and a very severe test to the NHS and social services. The target is to reach or exceed 75% uptake for all groups. This is really going to be a stretch since the immunisation in the aged under 65 at risk groups have stalled at 50% for a couple of years now. The number of immunisations given last year hardly increased by much over the previous year. And we missed the 75% WHO target for the over 65s for the seventh consecutive year. Last year the NHS delivered an additional 274,279 immunisations to defined at risk groups to virtually stand still. That is hardly surprising at the rate that we are discovering long term conditions. This year, how many additional immunisations are required? If you assume that we need an additional 300,000 to stand still, an additional 1.5 million to hit targets and perhaps 200,000 depending on the immunisation program in pre-school children – then it is a staggering 2 million more and 15%-20% more than last year. We are told that we need ‘new strategies’ to deliver these levels of achievement, but NHS England and Public Health England believe that the new structures should ‘enable innovative approaches to improving flu vaccine uptake’. For the last few years some community pharmacies in some areas have been commissioned to provide flu vaccines. They have a unique role in picking up the under 65s who visit

the community pharmacy regularly to pick up LTC medicines, but see their GP practice nurse just once a year. In general this has been a success; community pharmacies have been recruited, pharmacists have been trained, MCAs have been trained and many pharmacies have made real contributions to the target. I would say that they are picking up speed and will go from strength to strength. Perhaps half of the additional requirements could be picked up by community pharmacy this year. We are told that: • Public Health England will provide a centre of expert advice and monitoring • Directors of Public Health in the Local Authority have a duty to ensure plans are in place to protect their population through screening and immunisation. They will bring together key stakeholders to develop multi-agency approach to achieving the targets in their local area. They will inform NHS England of the commissioning requirements. They will also provide independent scrutiny and challenge of the plans that NHS England develops.

and start publishing the service, spreading innovation and good practice.

What can you expect from the show this year?

This is the time to rally around and get community pharmacy commissioned as providers of flu immunisation all around the country. Just when the NHS and the economy is under the biggest strain, the last thing that we actually need is loads more people with flu! And we have 2 million doses to give to reach the targets for this year. Continued from page 1

Blue-sky thinking? So, is the regulator’s stance an example of modern, ‘blue-sky’ thinking – or is it throwing the baby out with the bathwater? What do you think?

• NHS England will commission the flu programme and ensure that robust plans are in place locally – so that means cutting the number of immunisation co-ordinators by half

To help you reach your decision, come to this year’s Pharmacy Show to network with the best of the best.

• Clinical Commissioning Groups will have a ‘duty of quality improvement’ that extends across primary care – General Practice and Community Pharmacy in this example

Thought-provoking debate such as proposals to allow the self-selection of P medicines will be a feature of this year’s Pharmacy Show, to be held in the NEC Birmingham on September 29-30. This year’s show, with its packed, two-day schedule of political, clinical and business-themed presentations and workshops, has at its centre an invitation for pharmacists to embrace change as they “face the future”.

At the current time, I know that the North East and Cumbria and Lancashire are commissioning community pharmacy, Manchester is on the way and London has decided not to. I am simply unaware of the other Area Team intentions – you would need to fill me in. The Directors of Public Health collectively have the responsibility of drawing up local plans to ensure that the additional 2 million doses are given during this season. If we fail, then the blame lies squarely at their feet. It is up to community pharmacy in areas where commissioning has not been confirmed to contact their Director of Public Health and work with them to ensure that they are included within the Area Team’s commissioning plan.

Forward-thinking pharmacists considering the impact of the P medicines proposals on their businesses will already be asking themselves: What do I need to do to ensure my business will thrive – and not nose-dive - as the business of pharmacy changes around me? To find out the answers, forward-thinking pharmacists have already booked their place at this year’s Pharmacy Show. 1 Pharmacy Voice statement [online] at: http://www.pharmacyvoice.com/press/ pharmacy-voice-data-highlights-community-pharmacys-safety-role-in-high-risk

There is not much time now, to recruit more pharmacies, to put training in place, update PGDs, ensure vaccine is ordered

What reasons have you had for a patient requesting their medicines earlier than expected? E.g. my dog ate my tablets.

D lth N A 8a d hea ST D4 g goo l-being n l oti we om and

Being Early By mrdispenser

Nampex Green Clay Wellness & Beauty Ltd. 180-186 King’s Cross Road - London WC1X 9DE Tel (0) 20 3151 2356 - Fax (0) 20 3151 2357 contact@nampex.com - www.nampex.com

Sole Agent and Wholesaler of ARGITAL products in the UK.

Steve T:

Not really on-topic, but I once took a call from a lady who told me that her husband had passed away. After offering her our condolences she asked if she could continue to order his pills as she “likes taking some of them”...

Andy C:

“It was raining when I picked up my prescription and they got wet so I put them in the microwave to dry out. Apparently you’re not supposed to put foil in the microwave.”

Carley E:

“I ran over my DDS pack in my electric wheel chair”

A complete range: GREEN CLAY-BASED Natural & organic preservative-free, cruelty-free and SLS-free

David R:

We must have dispensed them short last time it’s the only explanation! (All 26 items)

Now PROMOTING in the UK besides its millenary marine GREEN CLAY

Katie S:

Going on holiday for 2 weeks then see them in town the following week

a NEW Natural range of Cosmetics for sensitive skin and A Baby Line

Sarah W:

“The pack was empty - you dispensed an empty pack”

Allergen (*) Free (*) Allergens of DL 15/02/2005 No. 50

Anna D:

A few years ago now but I had a wife come in asking for more of her husband’s Zimovane LS tablets as she had thought they were Viagra and flushed them down the toilet. She realised her mistake the following night when her husband said he couldn’t find his sleeping tablets so did she fancy a bit of fun instead....

Sandra G:

“It’s my birthday!” (Viagra)

They are an ABSOLUTE NEWNESS on an international level for all those people who love high quality natural cosmetics and especially those whose skin no longer tolerate scents, preservatives, artificial colourings and chemical agents in general.

Conchetta L: “I was on a boat, but unfortunately the boat sank, along with my Vicodin.” Claire S:

“You didn’t hand my meds to me when I signed for them”

Debbie F:

“I put them in the recycling bin...”

Tina S:

“I got burgled”

The products of the ALLERGEN FREE ARGITAL LINES have undergone tests and analysis such as: Patch test or test of skin irritation, sensitizing test to allergens; analysis of the allergens presence, and analysis of Nickel, Cobalt, Chrome presence. The results are all negative. No ALLERGEN, NO MAN-MADE INGREDIENTS, the MILLENARY MARINE GREEN CLAY from Sicily and the Violette represent the KNOW-HOW developed by ARGITAL for these unique lines. These factors in the BABY LINE can wipe out important reddening from napkins, neutralize the acidity of the area, absorb remaining invisible micro-particles and restore, in harmony with nature the skin of the babies. As ascertained by the cutaneous irritation tests carried out be the UNIVERSITY of PAVIA ARGITAL BABY LINE is safe and obtaines incomparable results.

CERTIFICATIONS: VEGAN OK

BIDH

LAV

DEMETER

Q&A with Matthew Butler, Group Involve Pharmacy Event Director, the Pharmacy Show in NHS 111 solution

ICEA

ISO 9001

Contact us for information about ARGITAL products: 02031 512356 or send a message to: contact@nampex.com or visit www.nampex.com

We’ve done lots of research in preparation for this year’s show to ensure we remain at the forefront of what delegates want and ensure that the Pharmacy Show continues to be steered by the industry. As a result, we’ve made a few changes and created a bigger and even more relevant event for you. Following feedback from delegates, we have restructured our education programmes to reflect the realities of the current and changing pharmacy landscape. We are sensitive to the very many challenges confronting pharmacy owners, management and staff and have collaborated closely with the pharmacy community to deliver a programme and an exhibition floor that allows you to get the most from your visit. We hope you leave with ideas, inspiration and some practical advice you can implement in the short-term to benefit you and your business. This year you have more than 55 hours of education to choose from across five conference streams to give you access to the best possible educational content, but also allows you to spend quality time with the huge range of exhibitors. We are running four keynote sessions this year; two on each day of the show, where an expert panel will discuss and debate ‘the future of pharmacy’ - read more on this in the ‘What’s new for 2013’ section below. We have also gathered some of the professions leaders to present on some of the biggest issues facing our profession and our businesses – including an interactive forum for you to put your questions forward. The exhibition floor has been expanded to our biggest ever,

with more than 400 suppliers from the trade offering great deals – and for those of you who came last year, there are more than 130 new exhibitors this year for you to meet!

What’s new for 2013?

Independent Pharmacy Federation Chief Executive, Claire Ward (pictured) has called on the government to ‘Think Pharmacy’ as it responds to the decision of NHS Direct to withdraw from contracts to supply services to the NHS 111 helpline.

• We are really excited to be hosting a Special ‘town hall’ briefing and 1-2-1 advice clinics by the General Pharmaceutical Council (GPhC) on how the regulator plans to work for and with patients to improve standards in pharmacy.

Consideration is already being given to how GP out-of-hours services can pick up some of the loss from NHS Direct. GP leaders have called on the government to let them provide additional care.

• We have a two-day conference stream on Medicines Optimisation, chaired by Jonathan Mason, Clinical Adviser (Medicines), NHS England (London Region).

But Ward, a former Labour MP for Watford, says that pharmacy can be part of the solution: “The reorganisation of NHS Direct to NHS 111 direct has been a disaster. Across the country we will now see people worried about where to turn when they need advice.

• Further 1-2-1 drop-in advice clinics will be taking place with leading independent pharmacists on running services for ‘flu vaccinations, travel clinics, mobility, weight management and smoking cessation, hosted by the Independent Pharmacy Federation (IPF). • The four major interactive keynote debates on pharmacy’s future in the new NHS will give delegates the opportunity to listen to different perspectives from professional leadership bodies, independent entrepreneurs, the bosses of the multiples and other primary care leaders – and have a say where they see fit. • Then our new-look two-day clinical conference stream, which has been programmed in association with our sister event, The Clinical Pharmacy Congress, focusses on eight therapeutic areas, with interactive patient case studies - a UK first! The 2013 Pharmacy Show is set to face the latest challenges in pharmacy head on through education – you will gain vital knowledge in increasing footfall, increasing basket spend and ultimately increasing cash flow and profitability!

“We know the hospitals cannot cope with added demand as a result of the loss of confidence in the helpline. As the government considers what to do next it should be thinking about how to involve community pharmacy in its plans.” She said that community pharmacy can deliver services to patients with minor ailments, supports those with longterm conditions, gives access to emergency medication and other patient concerns. She believes that promoting these services in partnership with GP out-of-hours services would be an efficient way to deliver support to the public and minimise the number of people who will arrive at A & E when they do not need to. The future of pharmacy’s role in the NHS will be hotly debated by all stakeholders in the profession in a series of four special debates at the Pharmacy Show on September 29th and 30th at the NEC. The Pharmacy owner Fin McCaul will be representing IPFs views on the professional leadership panel in the debate.

www.thepharmacyshow.co.uk

Y L N O

8 1 S D N A T G

RESTAURANT & CAFÉ

S ININ A REM 3

G10 IGENNUS

F12

HEALTHAID

F10

LIGHT SIGN

E12

G21a G24 G22

G20

G25

G23

3 DEBENHAM J2 RETAIL

4 3

F20 6

F25

HELIX HEALTH

E20

G33

DIAGNOSTICS CONSULTANCY

F30

MUELLER 3

ARX

MAIN AISLE

D12

D23

D22a

D21 AKB D21a

D20

D10

NUMARK

C14

MCS

RA 3 ACCOUNTANTS

B14

AMBE 6 LTD

MAIN AISLE

B16

PROFOOT

C34 5

WILLACH PHARMACY SOLUTIONS GMBH

B21

B22

C31

VITRY

A. VOGEL 6

C33

C32 PAK COSMETICS SOLGAR

C36

B35

B30

SANTE VERTE 13 MEDICATION

B20

TECHNOLOGIES

NICOLITES

E47

E44

D49 D45

3.5

C44

1.5

C44a NAWP SKINNY GROUP

C46 C45

CAMRX

B40b

VIRGINIA

NOVARTIS

B42

LUCIMED SWIM SEAL PHARMATOKA PROTECT IT SOCKS WELEDA C42 BHR 3 2

B41

B40a

B42a

CONSILIENT JOBSKIN

B43

B45

B44

A20 A25

A30

A&D NETWORK BOOST MY BUDDY CARE INSTRUMENTS PACKAGING

F61

F63

6 4

D50

AFEX

D51

C53

PHARMACLINIX

MJ STEPS

VPD BLED

IPF

RUSSELL 3

4 9

B50

4.5

PRIM

SCANLITE

E70

B61

EQUIPMENT B62 DIRECT

RECKITT BENCKISER

3 SHORELINE

A57

R.I.S (UK) LTD PRODUCTS

A60

NATURE’S PLUS UK

A62a

A62

B73

4 4

DEE SET LOGISTICS LTD

E94

E82

E88a

4 4

NEILMED

D80

3 3

C84

C80

SPECIALS

NDC

5 EASTSTONE

G108

F116

3 ULTRALIFE

2 2

F102

F101

F110

POUND POLAR PILL MANE INTERNATIONAL SPEED MANAGER ‘N TAIL 3

E93a E90

RPS

F100

E102

NATURE'S 5 6

LEXON 5

E104

3 SHOTS/ PHARMAQUEST

GPhC

E93 DREAM

E104a

B70

3 3

B82

B80

DR BEE

ONLY STANDS IN WHITE ARE AVAILABLE

LAB PA NELSONS SPATONE

A80

LABCOLD

DAY LEWIS

RAPEED 3

E95

E97

4 PACKAGING KNAPP KEEP IT KIND 1 E91 DEODORANTS 2 E107 E107a E107b E105 E110 CAPATEX GP SUPPLIES C&N BOODY ECO WEAR 3 SPECTRUM E96 3 REDMED THEA E106 E108a 2 E108 GmbH C4S GO-LITES PL MEDICARE

PHYSICOOL NORSEMAN

2 E99MHRA 3 2 1

PHARMAWEB

D98 D91

PRIMA CALM HOME NATURAL TEST D91a D97 ORTHOSOLE 3 JAK D91b HC

D99

4 MUNDAYS 2

E92

1 E101 CYNOSURE E100 4 PHARMATILL 3

D102 D101

D92 D90

DESIGN

E103 NEW ERA

D116 4

D105 D106

HAGER & 3 CPPE WERKEN

SPILLY SCIENTIA SPOON SKILLS 5

SYMPROVE

C91 C92a

C90

C101a C103

B91

3 3

B90 BRAEMAR

A90

A91 A92 A94

COOPERATIVE A4T PHARMACY

D112

3 NEO-G

D110

C102 C100

Seats 250

3 M CUBED

C114

PPSG

C110

B114

B114a

MOORFIELDS TWTG

ALLERGY KIDS

PHARMACY BUSINESS ACCELLERATOR Seats 250

2 2 2 2 B104 3 B101 B100 3 3 B112 2 3 B106 J&K SPECIAL PROSPECT EAST MIDLANDS PHARMA LTD 3 PLUGGERZ HENDERSON PROD'S

B106c

3 ZITA

WEST B107

B101a B100a

B110

B103 B102a

5 MACK’S

PARKINSONS UK SCANMED QR

4 4 GROSVENOR QUICKMAR TEMAG RBS

B106b

PHARMA

B108a B108

B103a

ALLIED B102

4 BUTTERCUPS B105 ROSKER ACUMAG TRAINING DUDLEY HUNT 4

A100

MORRISONS &CHURCH DWIGHT

EARPLUGS

A102

NSPIRE HEALTH

A110

TEAL

A110a

BIOCARE 3

MEDICINES OPTIMISATION FORUM

CLINICAL THEATRE

OTC ACADEMY

MODIPLUS FORTUNA D103 3 D107 D94 HEALTHCARE BRUSH 3 CAMNUTRA BABY V2 D93 2 CIGS VIMINSET D104 D109a PHARMACIST D96 D95 4 SUPPORT SMARTLIGHT 5 4 NEKEM GOODNIGHT D108 ANTI-SNORING DURBIN D109 KEITO

Seats 500

E112

KEYNOTE, SKILLS & DEVELOPMENT FORUM

E114

A71 A70a A70 A74

LEC MEDICAL

IKON

CHRISTIE & CO 4

MAIN AISLE

5 MEDILOGIC

VARGA 4 MED

NRS

G110

G107

F104 F103

CN CREATIVE LTD

KINETIC

MEDIQUIP

G100

MEDICAL

F93

3 PATTERSON

SALUS UK

G101 G105

G94

CITY SPRINT HEALTHCARE

F92

3 3 CAFLON LLOYDS BLUE RIVER 2 B96 B94 PHARMACY B98a B92 HARPER ADAM THE BODY B81 B72 B70a 3 3 GR VMD 3 B96a DOCTOR B83 4 GUY’S LANE HOLD NESTLE WHOLESALE B94a B93 B92a HEALTH SUPPLIES B88 4 THE NUTRICIA 3 B99 ROCKS 3 B71 B75 OFF MARTINDALE COLLAGEN NATURAL PHARMACY 9 PHARMA STERLING CRESCENT 6 BUSINESS PHARMACEUTICALS CO. B97 B94b 4 SKINS 7 B97a PHARMANORD B95 HEALTHCARE B74 3 PHARMACY PERSPI MANAKEDI MEDICAL GUARD 1

MEDA PHARMA

F91

G96

3 6 , 1 £

3 BR KEEFFES 4LITTLE1 6 NUPHARM SINCLAIR IS 4 O'COMPANY PROTO-COL PIVOTEL 5 PHARMA PDT 6 LABORATORIES PHARMA IPS SPECIALS SOLICITORS MESMEREYEZ C972 C96 2 C91a C93 C108 HF ROCKSHAW ARISE VVS C81 LOGIXX C105 3 C83 C98 2 PHARMA BOIRON HAH 3 C91b AND SHINE C104 CALDERDALE PMU C93a C71 C73 C99a UNI. OF SURREY C109 HPG BUSINESS SALES C101 6 GA C85 C95a C107 AND LOCUMLINK PILBOX C98a 2 6 KLS 4 R.O.C.S C106 CHEMI-CALL 6 ROCHE 5 ABATRON C94 LLOYDS TSB ACTIVIA 5 4 K-MED C99 METHAMEASURE HEALTHCARE 6 2 FLEMING 3 C72 VAPELUX 2 C95ABOUT 2 C88 MEDICAL EYES DR. SCHAR UK DEXSIL - VITASIL

PREMIER JAYTEC HEALTH GLASS

E80

3.5

D88

3.5

E88

NPA

M&A PHARMACHEM

E83

D86

THE PHARMACY WEBSITE COMPANY VAPESTICK

5 PHARMACY

F82

POSITIVE SOLUTIONS DE GROUP

HEALTH 2 ENTERPRISES E73 INC HAZLEWOODS

C70

G91 G93

6 DOSEBLISS DENWARD

B60

B64

A55

E81

E71

G83

BABY NUTRITION

OK SMOKEY

THE SPECIALS F84 LABORATORY MEDIESTATES

4 DANONE

E72

E74

D70

A35

TEETH WHITENING

VISITOR CAFÉ

PERSONAL PRODUCTS

F80

6 OH WHITE NEATCIGS 5

OMRON

ALLIANCE HEALTHCARE

E76

E60

E63

E62a

8 13

NOVA LABORATORIES

C50

C55

IDIS LTD

C51

6 CHARLES

E63a

C54a C54

G82

KONJAC 2 G81 CLEMENT 3 3 GALDERMA GOODLOOKERS CLARKE

PHARMARAMA

C52

AVICENNA

3 10

HOLD

G75

D65

6 BOOTS

3 1 G80 NBN

F70 ANSONS LLP SOLICITORS AND VAPOURLITES F74

GIDDINS GUARD

D60

BEIERSDORF

CRAIG & HAYWARD E61 CS

D52

NUCIG

G71 G72 2

CLOVER 51

E62

G73

G80a CLARATONE WATER-JEL TECHNOLOGIES 3 ASPEN

F62 READYSPEX

E51 4

BABYSTART

5.5

NATULRA 5

APPIA

NEO CIG

LIPOTRIM

E64

G70

MAIN AISLE

D53

YAKIRA EYEWEAR

A17

C41

SANTANDER

G60

3 THERMOSKIN

PROTOMED LTD

C46a

KELLOGG'S

C40

C40a

G61 G65

F54 F53 F52

MOOGOO PV

C46b

QUANTUM PHARMACEUTICAL LTD

NATURES AID

PG 3 MUTUAL

A15

G54

GLOBAL FACTORIES 3

F51

3 3

D44 D40

C43

LITE JOY

G52

ENOCH EVANS

VOCALZONE APT UK

PHARMAMOBILITY

G50

E42

E52

AMSCREEN SIC MEDIECOS VIATOR

G53

E45 E43 E41

E46

E50

GSK CONSUMER HEALTHCARE

B40

B38 CHIESI

WAYMADE

VISITOR ENTRANCE

2 CONFIDANTE

MTS

6.5

F44

G51

OXFORD FP VAPOURIZ 3 2 F60 HUTCHINGS CONSULTANTS F50a E-LITES 4 3 KENT

BAPTT SHOPFITTERS

SAINSBURYS

D30

6.5 SUPERDRAGON

F42

CODE ISTA REVITACELL D22b HOLD 6 SECURITY COSCENTRA 5 SUGICHEM TECHNOLOGIES UK 2 D49a PHARMADOCTOR LTD BRITISH ARMY D43 4 D21b D41 D48a D46 POCKET 3 D35 NAMPEX NMS HEROES 6 5 ATL SYSTEMS D48 D47 3 D42 PASANTE 3 NOTE QUEST RIO TRADING MACHINE

C21 6

D31

HD MEDI

E40

C20

BRADFORD COLLEGE

PFIZER

D23a D24 PDT

MASTA LTD

G43

G40

MULTICIG

E21

LUCID 6 D22 PF

PLANET 5 HEALTH PHARMACY 3 PARTNERS

NURISHMENT ENRICHED MILK DRINK 6 3

MAIN AISLE

E30

G45

F40

ROBOTIK TECHNOLOGY

E23

3 PERSONAL THE PHARMACY

IPM

E22

PHARMACY KORA KESTREL 3 MAGAZINE

G30

CSY RETAIL

ETHIGEN 8 LTD

A10

G31 NATURAL G31a G34

CAMBRIAN 6 ALLIANCE

B10

G21

OTTAWAY

E10

C10

BETTER LYPRINOL NUTRIVITAL PHYTOMED YOU LTD

HEALTHPOINT TECHNOLOGIES LTD

D16

RESTAURANT & CAFÉ

G90

G16

S D N STA LABLE AVARI OM F 6

Plan not to scale and subject to change. Correct at the time of print

Seats 250

CALL GARRY OR ESTHER TO DISCUSS STAND OPTIONS 0207 348 4903 / 02476 719 684

THE EXHIBITORS 4Little1 Baby nose-clear A. Vogel A+D Medical Abatron About Eyes Activa Healthcare Acumag Ltd. AFEX AKB Pharmacy Sales Allergy Kids Alphega Pharmacy Alliance Healthcare Allied Pharmacies UK Ambe Ltd Amscreen Media Sales Ansons LLP Solictors Anyone 4 Tea Appia Healthcare APTUK Arise and Shine Cosmetics ARX Ltd. Aspen Medical Europe ATL Systems Avicenna plc Babystart Baptt Shopfitters Beiersdorf Beiersdorf Better You Ltd BHR Pharmaceuticals Ltd BioCare® Ltd Blue River Inverness Boiron Boody Eco Wear Boost Buddy Boots BR Pharmaceuticals Bradford College Braemar Finance British Army Brush-Baby Ltd Buttercups Training Caflon Ltd Calderdale and Huddersfield NHS Foundation Trust Calm Natural Limited Cambrian Alliance CamNutra CAMRx Capatex Category Solutions Charles Russell LLP Chemi-Call Ltd Chemist4Sale/ATS - Accountants Chiesi Christie + Co Church & Dwight City & Nationwide Locums CitySprint Healthcare Claratone UK Clement Clarke International Ltd Clover 51 CN Creative Code Security Systems Confidante Consilient Health Cooperative Pharmacy Coscentra UK CPPE Craig & Hayward Crescent Diagnostics CSY Retail Cynosure UK Ltd Danone Day Lewis DE Group Debenham Ottaway Dee Set Logistics Ltd Denward Dexsil - Vitasil Dr Bee Dr. Schar Insitute Dudley Hunt Durbin PLC DX Group East Midlands Pharma Ltd East Stone Specials E-Lites Electronic Cigarettes Enoch Evans LLP

C92 C31 A25 C95a C95 C107 B108a D53 D21 B114a B50 B50 B103a B14 E47 F70 A91 B45 G53 C93 E20 G80a D35 F63 G71 F42 D50 D50 G20 C42 A110a B80 C105 E105 A17 D51 C90 G43 B90 D49a D103 B108 B91 C91b D91 E10 D107 A15 E107 E61 C52 C101 E108 B38 D88 A100 E107b F91 G70 G83 E64 F93 D44 C36 B42 A90 D40 D105 E60 B99 F25 E101 E74 E114 E80 G25 G96 D80 C88 A71 C72 B105 D108 G54 B112 G110 F60 G50

D16 Ethigen Ltd C99 Fleming Medical D102 Fortuna Healthcare F53 Funky Pumpers B98a G R Lane Health Products G93 Galderma Ltd. E63a Giddins Guard G52 Global Factories and Tooho E108a Go-Lites D95 Good Night Anti-Snoring Ring G81 Goodlookers E107a GP Supplies C93a Green Angel B103 Grosvenor Consumer Product E40 GSK Consumer Healthcare Guy's & St. Thomas NHS Foundation B81 Trust D101 Hager & Werken C97 Happy Feet Merseyside B96 Harper Adams University E73 Hazlewoods C20 HD Medi D91b Health Connection E71 Health Enterprises, Inc F12 Healthaid C83 Healthcare at Home E12 Healthpoint Technologies Ltd. F20 Helix Health HPG Business Sales & Locumlink C104 F51 Hutchings Consultants Ltd F74 Idis Ltd G10 Igennus Healthcare Nutrition E93 Ikon Sales Ltd. G21 IPM C70 IPS SPecials D30 ISTA Technologies B104 J&K Henderson G23 J2 Retail Systems D97 JAK Marketing A62 Jaytec Glass B42a Job Skin Ltd E91 Keep it Kind Deodorants D109 Keito Europe Ltd B43 Kellogg's F50a Kent Pharmaceuticals G34 Kestrel Ophthalmics Ltd E93a Kinder by Nature F92 Kinetic C73 KLS Netherlands C94 K-Med E112 Knapp UK Ltd G31a Kora Healthcare Ltd A80 Labcold A70 Laboratoire Philippe Auguste F110 LEC Medical A70a Lexcom systems Ltd F100 Lexon F10 Lightsign Ireland F61 Lipotrim C44 Litejoy Ltd B82 Lloyds Pharmacy C109 Lloyds TSB Healthcare C108 Logixx Pharma Solutions Ltd C46b Lucimed G21a Lyprinol F82 M & A Pharmachem Ltd D110 M Cubed B110 Mack's Earplugs B97a Manakedi Skincare F101 Mane 'n Tail B83 Martindale Pharma G40 MASTA Ltd C10 MCS Wholesale Ltd G91 Meda Pharmaceuticals Ltd C14a Medepos G101 Medequip E43 Mediecos International Lab F84 MediEstates E94 Medilogic C100 Mesmereyez C85 Methameasure E99 MHRA C102 Mistura Enterprise C54a MJ Steps Europe D106 ModiPlus C43 MooGoo Skin Care C110 Moorfields Pharmaceuticals A94 Morrisons B35 MTS Medication Technologies

Mueller Sports Medicine MultiCIG Mundays My Care Food Intollerence Testing N Sign Ltd Nampex Green Clay Wellness & Beauty Ltd Natural By Nature Oil Natural Pharmacy Business Magazine Natural Pharmacy Magazine Natures Aid Nature's Dream Nature's Plus UK NAWP NDC NeatCigs Neilmed Nekem Nelsons Spatone Neo Cigarette Neo G Ltd Nestlé Healthcare Nutrition Network Packaging New Era Packaging Nicolites No More Sweat Norseman Trolleys NoteMachine UK Ltd Nova Laboratories Novartis Consumer Health NPA NRS Healthcare nSpire Health Ltd Nualtra Nucig (Electronic Cigarette) Ltd Numark NuPharm Laboratories Ltd Nurishment Active Nutricia Nutrivital Health O’Keeffes Company OH White Teeth Whitening OK Smokey Omron Healthcare (UK) Ltd One Lite Orthosole Oxford Pharmacy Pak Cosmetics Wholesale Parkinsons UK Pasante Healthcare Patterson Medical PDT Solicitors Personal Diagnostics Personal Products Ltd Perspi Guard Antiperspirants Peter Fleming Pfizer PG Mutual Pharmacist Support PharmaClinix Pharmacy Equipment Direct Pharmacy Medical Pharmacy Partners PharmaDoctor Pharma-Mobility Pharmanord UK Pharmarama Pharmasee 3000 (incorporating RoboPharma UK&Eire) PharmaTill Pharmatoka SAS Pharmaweb Physicool Phytomed Medicinal Herbs Ltd Pilbox PillManager Pivotell Ltd. PL Medicare Planet Health Pluggerz Pocket Heroes Polar Speed Distribution Ltd Positive Solutions Pound International Ltd Premier Healthcare Products Ltd. Premier Vanguard Limited Prim Pharma Prima Home Test

E22 G45 D99 A20 D22b D48a G80 B75 G31 B40a E90 A60 C44a G108 E70 E88a D96 A74 G60 D112 B70a A30 E103 F44 D46 E97 D42 D65 B40 B60 E82 A102 B41 E62 D20 C84 E21 B92a G24 C91 E76 G82 E63 B74 D91a F54 C33 B101a D41 G105 C102 G30 C50 B94b D22 E30 A10 D109a C51 B64 B95 D10 D45 E42 B97 D60 D23 E100 C45 E92 E95 G22 C99a F102 C103 E106 D12 B106 D43 F103 E81 F104 A62a C40 E62a D98

Professional Pharmacy Services Group C114 B10 Profoot B100 Prospect Health C41 Protect iT Socks C101a Proto-Col E51 Protomed Ltd. E50 Quantum Pharmaceutical Ltd D48 Quest Vitamins B102a QuickMar Ltd A57 R.I.S Products Ltd C98a R.O.C.S. B16 RA Accountants LLP E104a Rapeed Design B107 RBS Corporate Banking F62 Readyspex & Vapourlites D70 Reckitt Benckiser E96 redmed gmbh D86 Regal Healthcare D49 Revitacell UK Ltd D47 Rio Trading Company F30 Robotik Technology C71 Roche Diagnostics B94a Rocks Off Ltd C91a Rokshaw Pharmaceuticals B102 Roskerr Ltd. G100 Royal Pharmaceutical Society F40 Sainsburys G94 Salus UK Ltd G61 Santander B30 Santé Verte Scanlite Visual Communications A35 B100a ScanMed QR D90 Scientia Skills A55 Shoreline (UK) Ltd E104 Shots / Pharmquests E45 SIC - Nicebonbon C80 Sinclair IS Pharma C40a Skinny Group B71 Skins Healthcare D104 Smart Light Europe B61 Smartcigs C32 Solgar Vitamin & Herb B101 Special Products Spectrum Thea Pharmaceuticals E110 D92 Spilly Spoon B88 Sterling Pharmaceuticals B21 Superdragon TCM UK Ltd D31 Surgichem Ltd C46 Swimseal International D116 Symprove Probiotics A110 Teal Patents Ltd B106b TEMAG Pharma B94 The Body Doctor B93 The Collagen Company Ireland The General Pharmaceutical Council E102 The Konjac Sponge Company Ltd G75 G33 The Pharmacy Consultancy The Pharmacy Website Company B73 F80 The Specials Laboratory B114 The Wellness Tree Group G65 Thermoskin A92 Ultra Pure Laboratories F116 Ultralife Healthcare Ltd C98 University of Surrey D94 V2Cigs UK C106 Vapelux B70 Vapestick F52 Vapouriz Premium Electronic Cigaretts E88 Varga-Med Veterinary Medicines Directorate B92 E41 Viator Health D93 Viminset B40b Virginia Medical Supplies C34 Vitry G51 Vocalzone Throat Pastilles C53 VPD Bled, Slovenia C96 VVS Ltd G73 Water - Jel Technologies B20 WaymadePlc C46a Weleda (UK) Ltd B96a Wholesale Health Supplements Willach Pharmacy Solutions GmbH C21 B44 Yakira Eyewear Ltd B106c Zita West Products Ltd

CATEGORIES AT THE PHARMACY SHOW 2013 • Accounting/Finance/Legal • Association • Automation/Dispensing • Buying Group • Charity • Consumables • Education & Training • Electronic Cigarettes • EPOS/IT/Software/Web Design/Telecoms • GSL • Health & Beauty

• Hygiene & Infection Control • Logistics & Storage • Mobility • Monitoring/Diagnostics/Medical Instruments • Mother & Baby • Naturals & VMS • Optical • Pharmaceutical Manufacturer • Pharmacy Packaging/Monitoring Dosage (Monitored Dosage System)

• Pharmacy Specials • Photographic/Print Services • Recruitment • Refrigeration/Drugs Cabinets • Shopfitting/Retail Displays • Specials/Unlicenced Medicines • Waste Disposal • Weight Management • Wholesale/Distributor (Please note: this is not an exhaustive list)

EXHIBITOR NEWS

www.thepharmacyshow.co.uk

Open display of pharmacy medicines: what the GPhC says... The General Pharmaceutical Council (GPhC) has set out clearly what it has decided about the open display of pharmacy medicines or self selection.

1 2

Self selection is not allowed at this time in Great Britain The law says that the sale of pharmacy medicines must be supervised by a pharmacist and the law has not changed in this regard

Self selection will not be allowed in Great Britain until key safeguards are in place. No date has been set for that yet

Any pharmacy wishing to introduce self selection will have to assure the GPhC that it can be done safely, before self selection will be allowed

The GPhC will not be requiring pharmacies to introduce self selection; pharmacies will have a choice whether they introduce it and that choice will bring clear responsibilities, like keeping patients safe

Duncan Rudkin, chief executive and registrar, said:

It’s Critical We Care Over 15 years experience in the highly regulated world of pharmaceuticals, supporting the NHS and pharma industry with market leading supply chain solutions. Polar Speed offers dedicated facilities, extensive knowledge and compliance with regulatory standards for both the chilled and temperate market. We provide a One Stop Solution for all your patient, home delivery, inter hospital and external supplier temperature controlled logistics needs. We already offer these services to many pharma companies and over 80 NHS Trusts. • Quality and Compliance exceeding industry standards • ISO 9001:2008 accredited • Over 40,000 square feet of MHRA approved state-of-the-art warehousing • Nationwide Network • On-site and fully regulated pharmacy • Home delivery service to the homes of thousands of NHS and private patients. • Patient Co-ordinators • Direct to wards for named patients, bulk delivery etc. • Managed Diagnostic Service • Experienced staff delivering flexible and intelligent service • 120+ fleet of multi-temperature vehicles

“As the independent regulator our priority is patient safety. The law requires that pharmacists must supervise the sale of Pharmacy medicines – and that law is not changing. Pharmacists have a key role in making sure that patients receive the right advice and information about medicines. “A key element of our work to strengthen the regulation of pharmacy is a new set of standards which spell out clearly the responsibilities of pharmacy owners and superintendents. These include assessing and managing risks and ensuring that medicines are stored and supplied safely to patients. The standards also require owners to empower pharmacy professionals to exercise their professional judgement in the best interest of patients.

It’s Critical We Care Because we all need pharmaceutical products to arrive in prime condition.

“And we are working to introduce a completely new way of inspecting pharmacies so that we can be assured that owners of pharmacies and superintendents are living up to these standards - and supporting their pharmacists to provide effective and appropriate supervision of medicines sales.

VISIT US AT STAND F103

Providing a high quality alternative for smokers

“Self selection of Pharmacy medicines is not allowed at the moment. We will only allow it to happen once key safeguards are in place. Jeremy Taylor, Chief Executive of National Voices, has summed up our position well, saying that making Pharmacy medicines available for self-selection is only appropriate if pharmacies can demonstrate that they have a system for making sure patients receive the appropriate advice about medicines.”

Introducing a new category

Temperature controlled pharmaceutical logistics

Pharmacy Solutions The right prescription for every pharmacy.

Bring your pharmacy into the 21st century with cutting-edge storage and robotic dispensing solutions from Willach.

Go-Lites are a premium brand electronic cigarette manufacturer providing a high quality alternative for smokers. Go-Lites are available in a range of starter kits, from single kits for retail to full kits for online, and are available in six different flavours. By choosing to sell Go-Lites, you will not only have the following benefits but will generate a strong revenue stream for your business. 1. Premium quality brand 2. High profit margins in its product category 3. Multiple point of sale / Display Stands 4. 12 Month Warranty on all products 5. Promotions and Marketing support Whether you are a retailer willing to stock Go-Lites or a distributor/wholesaler looking to expand your product range, Go-Lites have a fantastic opportunity for you offering great support and, of course, excellent profit margins across the range. Please visit us at the show or call us on 0203 5422 912 to find out more. www.go-lites.co.uk/wholesale

VISIT US AT STAND E108a

Naturally better for you and the Earth A proven well merchandised range of bamboo fabric eco wear for today’s health conscious and environmentally aware consumer.

high margin

To profit from this opportunity visit us at stand E105 Contact us Boody Eco Wear 152-154 Coles Green Road London NW2 7HD, UK Tel: + 44 (0) 20 8452 0296 Fax: +44 (0) 20 8438 6400 Email: info@Boodyecowear.com www.Boodyecowear.com

Abbey Pharmacy, Rotherham (UK)

Optimise your workflow and increase customer satisfaction – with Willach Pharmacy Solutions you can achieve both. Because the perfect organisation of your pharmacy according to the Willach Triangle Principle saves valuable working time – time you can then dedicate to your customers. Find out how you can increase turnover and profit. Visit us from 29 to 30 September 13 at the Pharmacy Show in Birmingham, booth C21.

Visit our exhibition workshop on Sunday, 29 September 2013 at 4:45pm “The Willach Triangle Principle – modern and efficient pharmacy workflow management!” Andrew and Sally Porter used our advice to come up with a new concept which transformed their pharmacy in 2012. The results were dramatic. In this workshop Andrew shares the story of their success. Our promise: you will gain brand-new insights on how to increase your efficiency and delight your customers. Your keynote speaker: Andrew Porter, pharmacist and co-owner of Abbey Pharmacy, Rotherham www.willach.com

Fully automated systems for all areas of pharmacy KLS are specialist pharmacy solution providers offering fully automated systems for all areas of pharmacy. KLS are market leaders in product development and offer a complete range of automated dispensing solutions. These include full pack storage and dispensing robots with fully automated loading of all items, including containers; fully automatic in-line labelling; central fill concepts that sort, bag and label patient prescriptions for ‘hub’ automation; a 24/7 repeat prescription dispenser, the Medicomaat, and the Blisterline, a complete production process for single and multi-dose pouch dispensing for the automatic preparation of medication for care homes and domiciliary care.

SwimSeal – drops that stop Virginia Medical Supplies water causing painful ears! will showcase two products Already sold in thousands of pharmacies worldwide including Australia and South Africa, SwimSeal is now launching nationwide in the UK. If you are a pharmacy, retailer, wholesaler or distributor come to Stand C46 or email Nicholas Dellaportas on info@swimseal.com.

Salin Plus© Air Purifier: Award Winning, non-invasive natural salt therapy that can be used in the home for the first time, without need for masks or tubes. Salt therapy plays an important role in treatment of chronic respiratory diseases particularly in Eastern European countries where salt mines and lakes are found.

SwimSeal is great for people of all ages. Simply apply 2-3 drops in each ear before exposure to water and prevent trapped water and common ear infections such as swimmers ear. Unlike other products, SwimSeal protective ear drops are applied before going into the water. SwimSeal contains no alcohol and is a unique formula that includes tea tree oil. It creates a barrier against water in the external ear canal and acts like natural ear wax.

People who suffer with debilitating issues including: Asthma, Sinusitis, Rhinitis (hay fever), Bronchitis, Cystic Fibrosis, Silicosis, Laryngitis, Allergies, Chronic Obstructive Pulmonary Disease (COPD), Snoring and Sleep Apnoea: found a marked improvement after using Salin Plus©.

With swimmers ear affecting millions of people annually there is a large UK market for SwimSeal’s preventative solution. Each 7.5ml bottle contains 100+ applications and the RRP is £7.99. www.swimseal.com info@swimseal.com

VISIT US AT STAND C46

Worldwide digital outdoor screen network Amscreen is a worldwide digital outdoor screen network reaching 60 million adults every two weeks via 6,000+ screens. It’s also the UK’s largest single portfolio of digital screen media. We provide a range of digital solutions for brands to communicate with patients in the healthcare environments through a digital media platform. For retailers and businesses Amscreen also offers a range of solutions for front and back of house, helping with communicating important announcements and relevant messages to staff. Flexibility is at the heart of the Amscreen business. It allows us to deliver an array of creative solutions through Amscreen’s unique content delivery system allowing day-part, site specific and audience targeting, live feeds, and reactive advertising as well as automated localised content and much more. Find out more on Amscreen here www.amscreen.eu or come and speak to us at the show.

VISIT US AT STAND E47

Nu-Life Monitored Dosage System: Saves the Pharmacist time, money and reduces waste, as it offers an easy pop compartment seal that allows for quicker, easier and more precise changes to prescribed medication without the need to fully empty and refill the blister pack. Nu-Life has three main elements, Pods; Seals: a Guide that describes patient/drug details. Virginia Medical Supplies Limited Lisa Ahern: 00-353-49 899 5000, info@salin.ie On the stand at the Show will be Brian O’Donoghue: 00-353-86 177 5112 Providing this information: Margaret McKeon-Boyle 00-353-87-2588918, info@extensivepr.ie www.virginiamedical.ie www.salin.ie

VISIT US AT STAND B40b

The top-of-the-range aspirator The Dr Bee Electronic Nasal Aspirator is the top-of-the-range aspirator currently on the market. It makes use of its strong yet gentle suction to free up baby’s nasal passages during a cold. Simply insert the nozzle into the baby’s nose, once in place the vacuum inside the collection chamber will extract the unwanted fluids. All parts in contact with germs and secretions can be cleaned and sterilised. Powered by two AA batteries, included in the box. The aspirator is suitable from birth. At this year’s Pharmacy Show, we are offering our customers the opportunity to purchase our popular “Starter Pack” which includes an aspirator, a promotional poster and leaflets. All of this for a great price of just £12.50 + VAT.

Speciality and women’s health pharmaceuticals

Furthermore, we have great offers on larger quantities for orders placed at the show.

Consilient Health is a young & dynamic, rapidly growing pharmaceutical company with a portfolio of generic, speciality and Women’s Health pharmaceutical products.

VISIT US AT STAND A71

We offer one of the widest ranges of oral contraceptives in the UK1. The range includes seven branded alternatives, complimented by comprehensive support programmes for both medical professionals and patients. 1. MIMS July 2013, CH-OCs-1154-06/2013, Date Of Preparation July 2013

VISIT US AT STAND B42

Specialists in contact lens care preparations

manufacture and Preparations.

Abatron is a wholly owned British company with over 30 years experience specialising in the research, development, sale of Contact Lens Care

Visit us at Stand A71 or call 01993 252 247 for more details. www.drbee.org.uk

Oxford Pharmacy Store NHS Oxford Pharmacy Store is the only NHS organisation which provides a ‘one-stop shop’ Specials and Unlicensed Medicines service for community and retail pharmacists, offering: • Quality - trusted NHS & commercial manufacturers, providing high quality products. • Reliability - excellent customer service & accurate, free, next day deliveries across the UK. • Easy Access - email, fax and online ordering of batch manufactured specials & unlicensed imports. • Value for money - working with CCGs to ensure greater transparency of pricing, eliminating excessive reimbursement and offering products significantly below the Specials Drug Tariff price. We supply more than 650 community and retail pharmacies, and 300 NHS hospitals across the UK and that number is growing each week.

We look forward to seeing you!

Our core range of products include Quattro®, an outstanding multipurpose solution for both SOFT and RGP lenses which incorporates a unique dual surfactant system, Amiclair® protein remover tablets, and Ami-dose®, a sterile saline for rinsing eyes and soft contact lenses that has been designed to be more controlled than tears. Abatron products are prescribed by leading practitioners both at home and overseas. www.abatronltd.com

VISIT US AT STAND C73

VISIT US AT STAND C95a

VISIT US AT STAND F54

The efficiency of all our systems is maximised by the unique KLS software.

To find out why, please visit us on stand F54 or visit our website www.oxfordpharmacystore.co.uk. Request your customer log in today, to view our catalogue and available stock.

10 EXHIBITOR NEWS

EXHIBITOR NEWS 11

A natural way to soothe everyday aches and pains

Simple to use and accurate, The leading brands in point of care diagnostics continence care

The Body Doctor specialise in products that provide a natural way to soothe everyday aches and pains, there’s one of our heatable or cooling products to suit everyone. Products that have been developed by The Body Doctor include The Hand Doctor, The Eye Doctor and The Muscle Doctor.

The Company was established in 1990 focusing on simple to use, but accurate, Point of Care Diagnostics. It is now the largest supplier of cholesterol testing kits to the UK Pharmacy market with a user base of over 6,000 CardioChek PA Blood Analyser. Heart UK, the leading cholesterol charity, has accepted the CardioChek as being suitable for the current NHS Health Check program.

The Eye Doctor® is an eye compress that helps to treat a range of eye conditions and irritations. The Eye Doctor® has the ability to relax and soothe issues with the eyes such as Dry Eye Syndrome MGD & Blepharitis. The Hand Doctor® is made up of an internal glove inside a mitt, use hot or cold to ease away discomfort in the hands and wrists such as associated Arthritis, Tendonitis, Carpal Tunnel Syndrome, Poor Circulation and general injuries. The Muscle Doctor® will be released in Autumn/Winter 2013. Come and see us to sneak a peek.

VISIT US AT STAND B94

Giddins Guard gloves – designed by an orthopaedic surgeon Giddins Guard are exhibiting at the Pharmacy Show for the first time. Giddins Guard gloves are aimed at older women with osteoporosis, and particularly those who are worried about falls. Made of beautiful Pittards leather, our stylish gloves incorporate the revolutionary Giddins Guards which protect against up to 85% of fractures in falls. Designed by an Orthopaedic surgeon, Giddins Guards provide as much protection on impact as wrist guards designed for sport. But with a proper understanding of how wrists fracture, our ground-breaking design allows full movement and comfort. 1in 6 women over 50 break their wrist, and many more lose independence because they worry about going out alone in case they fall. How you can offer older women – and their worried families – a stylish and practical solution to a very real problem. Come and find us on Stand E63a and find out more about the Science of Falling.

BHR provides Diabetes care products which include HbA1c, Osom microalbuminuria, Medi-Test urine glucose / protein as well as blood ketones and glucose. Alphega is currently piloting an Allergy Testing service using BHR’s POC FastCheck Allergy Panels which, cover greater than 90% of the UK’s most common allergies – that too, within 30 minutes! A range of unique products suitable for home use will soon be available only through Pharmacy to enable users to access professional help in the use or interpretation of the various tests.

VISIT US AT STAND C42

Delivering essential vitamins and minerals BetterYou is committed to pioneering the development of a new chapter in modern health supplementation. Our key ranges include DLux Vitamin D Oral Sprays, Vitamin B12 Oral Sprays and transdermal magnesium products, key nutrients missing from our modern diets. The newest edition to our sublingual range is the MultiVit daily oral spray, delivering essential vitamins and minerals. Our products are all underpinned by a strong belief in research and clinical trials and we continually look at how we can help to increase public awareness of health issues. We use only the finest, food sourced or 100% natural ingredients believing that these are better absorbed and better utilised by our bodies than more commonly used isolated or synthetic ingredients. Our formulations are designed to be as universally acceptable as possible, and most are suitable for those on vegetarian, vegan, diabetic and coeliac diets. Come to see us at the Pharmacy Show, we’ll be at stand G20!

www.giddinsguard.com

www.betteryou.uk.com

VISIT US AT STAND E63a

VISIT US AT STAND G20

Capatex Medical are the owners and manufacturers of Kylie®, Kanga® and DRYtex®, the leading brands in washable continence care bed protection and washable continence care underwear. Kylie® & Kanga® are the leading retail and pharmacy brands of washable continence care products and the expanded range from Capatex Medical includes disposable products. All products are retail packed including bar codes and POS materials are available to help merchandise and promote the brands. Capatex Medical are also home to Keep U-Dri® waterproof leg and arm cast protectors. As well as continence care products Capatex Medical manufacture and supply the Breeze® range of tracheostomy airway management products. This range includes tracheostomy tube holders and the San Marino Safety Net. www.capatexmedical.com Visit our stand to see more of what we can offer you.

VISIT US AT STAND E107

multiCIG – an authentic smoking experience multiCIG is fast becoming the premier brand in the UK for electronic cigarettes, stylishly designed and great tasting, multiCIG provides an authentic smoking experience that is second to none.

Did you know that 8 out of 10 adults and children in the UK don’t eat enough fibre? Low fibre intakes are associated with slow digestive transit and low stool weight which is often accompanied by bloating and pain in the digestive system and ultimately constipation.

Premvan are one of the fastest growing suppliers of retail consumables in the pharmacy market. We have been a supplier in the pharmacy sector for over ten years and our client base includes Phoenix Healthcare and the Numark group to name just a couple.

Very often, these symptoms can be addressed with lifestyle advice, such as increasing fibre content in the diet.

Leading with the lowest priced Dispensing Labels in the UK we have built up a range of products specifically designed for use in pharmacies.

Wheat bran in the Kellogg’s All-Bran range is a superior fibre that can reverse the consequences of poor intakes by:

Quality is assured as we are sole supplier to some of the largest pharmacy groups in the UK.

• increasing stool weight, • reducing intestinal transit time, • reducing symptoms of digestive discomfort associated with irregularity, thereby helping to provide natural relief from digestive discomfort within as little as 5 days.

Our full range includes: • Dispensing Labels • Compliance Books • Alert Labels • EPOS, Till and credit card rolls • Toners and Stationery • Price guns/labels

Join us at Stand B43 and for a seminar at the OTC Academy on Sunday 29th September at 11:00, to learn more about the digestive health benefits of dietary fibre and the Kellogg’s All-Bran range: a natural and cost effective alternative to laxatives for alleviating and preventing the symptoms of constipation and digestive discomfort.

Ordering can be traditional via the phone or on-line with our bespoke order pad system to help you place your orders easily and effectively.

Reed Medical Limited has been a major supplier of therapeutic footwear to the NHS for over 50 years and has recently introduced the revolutionary Protect iT socks to the UK. With 125 amputations a week carried out on people with diabetes, protecting your feet is vital – Protect iT socks can contribute to this essential care. Protect iT socks are being lauded as a ‘treat for the feet’ by those who have indulged in the unique technology. The socks prevent the perils that can lead to the trauma of losing a foot. • Battle bacteria • Eliminate friction • Protect sore-prone areas • Wick away moisture • Regulate temperature We are looking to appoint Protect iT UK distributors in a number of key market areas. t: 01254 503333, f: 01254 503360 e: protectitsocksuk@gmail.com w: www.protectitsocks.co.uk

VISIT US AT STAND C41

The largest label converter in Ireland

Offering a large choice of flavours and varying nicotine strengths multiCIG has quickly established itself as one of the nation’s favourite e-cigs rapidly expanding its distribution into thousands of retail outlets nationwide. We are very proud of how multiCIG is helping so many people to change their smoking habits.

Based in a purpose-built 52,500 sq. ft. facility at Drogheda, New Era was founded in 1977.

Come and see for yourself the extensive multiCIG range of products and our outstanding point of sale displays.

Innovation and Quality Management are key elements of our business with ISO 9002 since July 1987, BRC Approved since January 2008 and pharmaceutical PS9000 accreditation.

Our friendly team will be delighted to provide demonstrations of both the multiCIG disposable and rechargeable versions that are available and be happy to answer any questions you may have. Do visit us on the multiCIG stand G45 and see why thousands of retailers and consumers are switching to multiCIG.

VISIT US AT STAND G45

As one of Europe’s most progressive manufacturers, New Era Packaging has an extensive range of printing equipment consisting of 18 presses offering various print processes together with an extensive range of inspection/rewind and verification equipment and a digital Braille system. This is complimented by a full in-house origination studio and plate-making facility ensuring full control over all aspects of label production.

VISIT US AT STAND E103

Do you know what your pharmacy business is worth? Come to Stand D21 and find out. We are Pharmacy Business Sales and Valuations Agents specialising in just Pharmacy, with expertise built over 30 years, so we really know the market and have confidence in our valuations. Our advice is always honest and aimed at providing guidance for decision-making and not just for securing your business for sale. We pride ourselves in the service we provide and our fees are very competitive. Our teamwork with specialist solicitors, accountants and mortgage consultants ensures that we take the stress out of the business selling and buying process. As well as our business sales, our valuation service encompasses a wide variety of work. We believe our service and expertise is our strength and most of our business comes from recommendations. We aim to build long-term relationships with all our Clients.

www.allbran.co.uk

Phone now for the best prices on the market 0845 222 9000

For our Buyers, we keep a database so please do come around and register with us.

VISIT US AT STAND B43

VISIT US AT STAND C40

VISIT US AT STAND D21

READ THE LATEST SHOW NEWS AT WWW.THEPHARMACYSHOW.CO.UK

Why look after your joints? Joints are vital for physical mobility – they support the body and are involved in every movement you make. Wear and tear of the joints occurs naturally throughout life and so it is important to do all that you can to maximise joint health, especially as you get older. Caring For Your Joints with GOPO® Joint Health • New Name, Original Formula • Helps maintain healthy and flexible joints. • Rich in Vitamin C which is essential for normal collagen formation, needed by the body for healthy bones and cartilage. • Unique patented food supplement made from specially cultivated rose-hip. • Supported by numerous peer-reviewed clinical studies. For more information about our brands please visit www.laneshealth.com

VISIT US AT STAND B98a

Please contact John Vause – Protect iT socks – Stand C41

New Era Packaging, the largest label converter in Ireland is based just 20km north of Dublin and able to supply printed labels, patient-information leaflets, booklet-labels, 3-ply labels, cartons and sachet laminates. We specialise in the pharmaceutical, healthcare, clinical trial and medical markets.

www.multicig.com

Kellogg’s All-Bran range is Retail consumables in the pharmacy market a superior source of fibre

Protect iT socks – protecting Lanes Health at the feet with essential care Pharmacy Show 2013

Unique partnership with members achieving the best results together The largest independent pharmacy support group with over 1,200 members, Avicenna is more than just a buying group we understand the day-to-day needs of independent pharmacies. Our unique partnership with members means we achieve the best results together. We offer financial benefits over and above supplier terms, provide lobbying power for independent pharmacy, boost profitability and commitment from our members to thrive as independent pharmacies. Avicenna will be showcasing Ace plus and membership services toolkits, launching new business support initiatives and purchasing healthcheck. Avicenna plc, Selsdon House, 212-220 Addington Road, South Croydon CR2 8LD. Tel: 020 8651 9933 Website: www.avicenna.org Email: enquiries@avicenna.org We look forward to welcoming you to our stand.

Within the web environment, customers are asked to select their Pharma-mobility stockist ensuring loyal customers credit the pharmacy with the sale. Visit us at The Pharmacy Show or at www.pharma-mobility.co.uk

VISIT US AT STAND E42

This year we will be promoting our extended portfolio of new products and packaging along with unique offers and bespoke services for the independent pharmacist. Visit Kent on stand F50a to find out more about our quality products, services, opportunities and a chance to win an iPad!

VISIT US AT STAND F50a

The revolutionary natural anti-inflammatory With growing scientific evidence highlighting its remarkable healthgiving properties, Lyprinol is rapidly becoming the must-have natural health supplement. The key to Lyprinol’s success is its patented stabilised natural marine lipid extract, comprising of a rare combination of lipid groups and unique Omega-3 polyunsaturated fatty acids. The oil, PCSO-524, was discovered by British scientists studying arthritis in the 1980s. Today, it has been scientifically proven to reduce asthmatics’ need for inhalers, improve lung function and radically reduce the crippling pain associated with arthritis. Natural Pain Remedy – Lyprinol acts by normalising inflammation in swelling joints and the body’s airways, making moving and breathing easier.

New Pharmacy Service / Product from Roche Point of Care

• Patient INR self-testing initiative allowing self-care from local pharmacy – NEW • CV healthcheck - introducing cobas b101 for both HbA1c and full lipid panel testing - NEW • Commissioned anticoagulation services • Joint working opportunities

When customers choose the online option, the pharmacy still earns valuable additional margin on every purchase.

This offer is closely supported by a team of informed and pro active Primary, Secondary and Wholesale managers who work closely with their customers advising them on our product, pricing and market information. Orders are delivered next morning across the UK.

Lyprinol is also incredibly powerful, being • more than 100 times more potent than fish oil • 200 times more potent than flax oil.

Pharma-Mobility is an innovative service dedicated to providing Pharmacists with the tools they need to capitalise on the lucrative and rapidly expanding mobility and healthcare aids market - at no cost to the pharmacy.

Alternatively, customers can browse the catalogue or the website, and place their order online.

Between Kent and Fannin portfolios, we are able to offer a full selection of competitively priced, quality Generic, Brand, PI and OTC products that include over 120 own label Generic manufactured products.

Helping Arthritis sufferers – Studies have shown Lyprinol can relieve arthritic conditions by modulating the lipoxygenase pathway, which governs the inflammatory system.

Tools to capitalise on the mobility and healthcare aids market

Customers can browse the catalogue whilst in the pharmacy, place their order and have the products delivered to their home or, if they prefer, collect direct from the pharmacy.

Kent’s position as Britain’s largest independent generic pharmaceuticals manufacturer and wholesaler has been significantly enhanced following our merger with Fannin Pharma resulting from the acquisition of our business by DCC Vital in February 2013.

VISIT US AT STAND F63

Roche Point of Care are pleased to be able to outline a variety of service development opportunities for community pharmacy for the first time at the Pharmacy Show. These services include:

Pharma-mobility provides pharmacists with catalogues, point of sale materials and a dedicated website ensuring customers have easy access to a range of over 600 mobility aids.

Competitively priced, quality generic, brand, PI and OTC products

For practical examples or to discuss in more detail please visit us at Stand C71 near the visitor cafe.

VISIT US AT STAND C71

Over 100 New Exhibitors of exciting new products and services at the 2013 Pharmacy Show!

www.lyprinol.co.uk

VISIT US AT STAND G21a

The latest advances in hearing technology Claratone was founded with the aim of giving unrestricted access to the latest advances in hearing technology - we call it democratisation of hearing technology! Claratone enables people across the UK and Europe to enjoy an unrestricted hearing experience and improved communication. For all those who do not yet require a hearing aid, Claratone offers pre-configured, non-medical Personal Sound Amplifier products which meet the highest quality standards, at an unbeatable price. A large portion of the more than 60 million people in Europe are suffering with the initial stages of hearing difficulties, which are initially noticeable in conversations in noisy environments. A large portion of this group does not have any assistive listening devices. Our main product range includes: • Personal Sound Amplifiers – FocusEar, RCA Symphonix, Acoustic Research and Soundà • Hearing protection – Alpine, Comply and EARaser • Batteries – Rayovac and Soundà

VISIT US AT STAND G70

R TE IS G OW RE N

Face the future of pharmacy

Never has there been a more important time for pharmacy professionals like you to get together, make your voice heard and face the future alongside thousands of your colleagues. So register you and your team for your FREE delegate passes at the Pharmacy Show 2013 – the UK’s largest networking, CPD education and sourcing event on 29th & 30th September.

Your Show this year is packed with value where your team can: Enhance clinical knowledge of key therapeutic areas from new refresher sessions plus new Medicines Optimisation stream covering safety, adherence, MURs, NMS, eliminating prescribing and dispensing errors. Have a say at the Keynote Debate series: ‘Is Pharmacy fit for purpose?’ Source thousands of new products, medicines, technology and services from more than 400 trade suppliers in our biggest ever exhibition Network with 6,500+ peers and colleagues NEW! Pharmacy Technician’s education programme and new-look Counter Assistant’s training sessions.

Book your FREE place today!

www.thepharmacyshow.co.uk/AugNews

Supported by

Media partners