Community Annual Report
annual report JULY 2015 city manager’s MESSAGE Chris Brady The City of Mesa continues to reach new heights by capitalizing on opportunities that will shape our community for years to come. This year’s Community Annual Report is full of new and enhanced services and highlights some recently completed projects made possible by Mesa’s dedicated and creative employees. Mesa’s innovation is attracting international attention elevating Mesa into a world class community. The past year Mesa has advanced its services by offering one-of-a-kind recreational opportunities, making it convenient for residents to engage with the City, and providing access to cutting edge technology through top notch programs and facilities. A focus has been placed on building a strong community for all, ensuring Mesa remains a premier community for residents to live, work, and play. The City of Mesa remains committed to raising the bar for the community taking Mesa to the next level. 4 pg 6 pg 8 table of CONTENTS mayor & council catching some air A first of its kind, Desert Trails Park offers opportunities to ride bike trails and hike while surrounded by native desert plants in an urban setting. pg 7 10 12 14 a pop of color The City of Mesa completed phase one of a streetscape project in the Fiesta District along Southern Avenue. pg pg 22 data driven government The City of Mesa has once again been recognized nationally for its innovation. 11 pg 23 code for america innovation in government. pg 24 another homerun Mesa is now home to two major league baseball teamsâ€™ spring training facilities with the completion of renovations at Hohokam Stadium. 16 connecting the community and police employees In 2015 Police Chief Meza reorganized the Mesa Police Department to create the Community Engagement & Employee Services Bureau. 20 The Development Services Department implemented plan selfcertification this year. innovative medical care pg The City of Mesa Library has implemented several new programs and services. fastest turnaround time in the west The Diversity & Neighborhood Outreach Office serves Mesa residents in a variety ways. The Mesa Fire and Medical Department has received a $12.5 million grant from the Centers for Medicare and Medicaid Services (CMS) for expansion of the Community Care Response units. 18 much more than books pg strengthing the community pg pg pg 26 budget 13 5 mayor & council John Giles was elected the 40th Mayor of Mesa, Arizona in August, 2014. Mayor Giles is committed to taking Mesa to the next level with his NextMesa vision. MAYOR Elected to the Mesa City Council in June of 2008 and re-elected in August of 2012, Dennis Kavanaugh serves as the councilmember for District 3. He was named the Vice Mayor of Mesa in January of 2015. John Giles COUNCILMEMBER District 1 VICE MAYOR District 3 6 Elected to the Mesa City Council in June of 2008 and re-elected in August of 2012, Dave Richins serves as the councilmember for District 1. Dennis Kavanaugh Dave Richins Elected to the Mesa City Council in June of 2008 and re-elected in August of 2012, Alex Finter is in his second term as the Councilmember for District 2. The youngest person ever to serve on the Mesa City Council following his election at age 23 in 2011, Councilmember Chris Glover was re-elected to a second term representing District 4 in August of 2014. COUNCILMEMBER District 4 COUNCILMEMBER District 2 Alex Finter Appointed to fill the vacant District 5 seat in September of 2013, David Luna became the first Hispanic elected to the Mesa City Council when voters elected him in August of 2014. Chris Glover Elected to the Mesa City Council in August 2014, Councilmember Kevin Thompson began his first term representing District 6 in January of 2015. COUNCILMEMBER District 6 COUNCILMEMBER District 5 Kevin Thompson David Luna 7 catch some A first of its kind, Desert Trails Park offers opportunities to ride bike trails and hike while surrounded by native desert plants in an urban setting. The park was part of the 2012 parks bond package approved by Mesa voters and will help diversify recreational opportunities offered to Mesa residents. Desert Trails Park is 35 acres and includes a series of hiking and biking trails, a pump track, a kidsâ€™ skills track, two ramadas, a restroom, and a 30-spot parking lot. The trails consist of a Âž-mile perimeter trail for hiking and non-motorized bike use. The skills track, pump track, and three flow trails are designed to introduce and progressively develop new skills for BMX-style bike riding. The pump track was built by volunteers from the Gravity Riders Organization of Arizona (GROAZ). Park hours are from sunrise to sunset and provides opportunities for bikers of all ages and skill levels. Desert Trails located at: 2955 N. Recker Rd. McDowell/Recker 8 ia r 9 strengthening the community The Diversity & Neighborhood Outreach Office serves Mesa residents in a variety ways and is made of up of three distinct programs: The Diversity Office, Neighborhood Outreach, and Volunteer Program. The Diversity Office works to foster an awareness, understanding and respect for the differences that make us each unique human beings. It strives to identify, understand and satisfy the needs of the Cityâ€™s diverse workforce and community. The Neighborhood Outreach Office strives to provide a quick response and collaborative problem solving to Mesa residents concerned with neighborhood safety, appearance, and cohesiveness. They build community and maintain quality neighborhoods through a range of programs, education, resources, one-on-one assistance, volunteerism, and outreach. The Volunteer Program improves the quality of life for Mesa residents and volunteers through valuable public service projects. Volunteers work with neighbors, non-profits and city departments to serve Mesa community members. 10 building strong neighborhoods One of the programs that has had the greatest impact the Mesa community is the Building Strong Neighborhoods (BSN) Initiative, which is a comprehensive neighborhood program that preserves and strengthens Mesaâ€™s neighborhoods. The BSN Initiative addresses the unique needs and diverse issues in neighborhoods throughout the city by assisting residents to identify and prioritize neighborhood concerns and connecting them to city departments to address these issues. supporting mesa veterans The City of Mesa honors and recognizes the service of many brave men and women by making it a priority to build Mesaâ€™s resource capacity in order to support all service members, veterans, and their families. A new program called Mesa Vets Connect has provided aid to Mesa veterans by expanding resources and local information for the veteran population through the Mesa Vets Connect webpage. The City of Mesa has also placed a high priority to end veteranâ€™s homeless in the community and is working to identify chronically homeless veterans and provide them housing opportunities. Mesa has also paid tribute to the brave men and women in Mesa who are serving, have served, or have given their life to our country in the United States Armed Forces through the Hometown Heroes Banners. love your block Love Your Block is a tested, high-impact service strategy that engages community members to revitalize their neighborhoods one block at a time. Residents commit to building their community, assisting other residents, and maintaining quality neighborhoods through volunteer supported activities. This past year the Love Your Block program completed 77 projects in 54 neighborhoods, removed 356.64 tons of refuge, painted 74,935 square feet of residential and neighborhood space, and had 3,248 volunteers give their time to improve Mesa neighborhoods. 11 ive no va ti ve in innovat 12 medical care The Mesa Fire and Medical Department has received a $12.5 million grant from the Centers for Medicare and Medicaid Services (CMS) for expansion of the Community Care Response units. The cooperative agreement will improve community healthcare in Mesa by linking traditional clinical care services with community-based interventions. This endeavor derives from the 911 system and aims to improve efficiency, cost savings, and patient health. Non-emergent 911 callers are provided with on-site evaluation and treatment and/or referrals to more appropriate services. The program utilizes firefighter-paramedic and an advanced practice provider, either a Physician Assistant or a Nurse Practitioner, to perform low-acuity services. The program also teams up a firefighter-paramedic and a licensed behavioral health counselor, which provide system flexibility to 911 based patients experiencing non-medically necessitated behavioral health issues allowing patients to receive definitive and appropriate care including a mental health assessment and transportation directly to an inpatient behavioral health facility if necessary. Mesaâ€™s community partners for the project are Mountain Vista Medical Center, Town of Queen Creek Fire & Medical Department, Superstition Fire & Medical District, A.T. Still University, and Crisis Prep and Recovery. Mesa is among 39 recipients in 27 states and the District of Columbia receiving funding from the Healthcare Innovation Awards program for programs designed to deliver better health care and lower costs. 13 o l oc r a pop of 14 The City of Mesa completed phase one of a streetscape project in the Fiesta District along Southern Avenue and has installed other improvements in the area. The completion of the project has created a uniquely identifiable area for Mesa that is economically vibrant, pedestrian friendly and an active urban destination. Entrance monuments have been erected in several areas, Southern Avenue has been transitioned to four lanes, and wider sidewalks have been installed along with new behind the curb landscaping, new benches, street lighting, pedestrian lighting, trash receptacles, bike racks and traffic signals. Colored paving enhancements have also be added at the intersections of Alma School Road and Southern Avenue, Southern and Stewart and Southern and Longmore. 15 connecting the community AND POLICE EMPLOYEES In 2015 Police Chief Meza reorganized the Mesa Police Department to create the Community Engagement & Employee Services Bureau, which is dedicated to strengthening the relationship between the Police Department and the citizens of Mesa. The Police Department has always valued its relationship with the community, and the new bureau demonstrates the importance of this relationship by dedicating employees to actively engage the community and take care of police employees. The Community Engagement & Employee Services Bureau builds relationships in the community through constant communication, fostering an open dialogue, and positive interactions. The Bureau oversees ten Community Forums that actively engage a diverse range of community members such as youth, senior citizens, clergy, Asian communities, Native American communities, Hispanic communities, African-American communities, human rights groups, businesses, and non-profit organizations. The Bureau is also responsible for the Police Departmentâ€™s human resources, recruiting, hiring, training, academy, firearms range, Volunteers In Police Service (VIPS), Reserves, Explorers, MESA Program, Citizen Police Academy, Youth Leadership Academy, peer support, employee special events, and employee wellness programs. 16 17 much more than... The City of Mesa Library has implemented several new programs and services over the past year adapting to the needs of the community. One of the most successful has been Tablet Time, a digital literacy program for children ages 3 to 5 and their parents and caregivers. The program is based on the Every Child Ready to Read model and is designed to improve pre-reading and reading skills in preschool children through the use of technology. Each week, parents or caregivers and their children receive instruction on the featured early literacy app and a demonstration on how to use it effectively with their children, then they have 20 minutes 18 of adult/child hands-on time using the featured app on an iPad. This 9 month program was made possible with federal funding from the Institute of Museum and Library Services, as granted by the Arizona State Library, Archives and Public Records. Library staff also partnered with New Directions Institute for Infant Brain Development and CPLC Parenting Arizona for curriculum assistance and outreach. Also new this year is the auto renewal of checked out items. Library cardholders will automatically have their checked out items renew for the full loan period from the date it was originally due. If the item is not eligible for renewal, for example, someone has requested it or all four renewals have been used, the preoverdue notice shows that item is still due so the customer knows they need to return it on time to avoid a late fee. Renewing a library card in Mesa has become much easier with online card renewal. To renew online, a form is completed and submitted electronically. In most cases, the card will be updated within 48 hours except holidays and closed days. The Mesa Library has made great strides by offering new programs and services over the past several years. THINKspot a collaborative work and makerspace is filled with state books of the art technology to turn ideas into reality. The Mesa Express library located at Power Square Mall continues to grow and will begin to offer programming, and the Dobson Ranch Library has had renovations completed to add study rooms, more seating, and work areas. The Mesa Library offers free music downloads, streaming videos, and access to e-books and digital magazines. fastest 20 turn-around in the The Development Services Department implemented a pilot program for plan self-certification this year. The program allows approved engineers and architects to take responsibility for and certify a projectâ€™s compliance with building codes, standards, and ordinances. The major benefits are reduced review time for developers and contractors which will give City of Mesa staff more time, in the long term, to work on other projects. Self-Certified permits will be issued within five days of application and the current average turnaround time for commercial permits is 18 business days. The Self-Certification Program applies to projects involving single family homes and certain types of commercial tenant improvements and remodels. The City building official will determine if a project is eligible for self-certification. The Development Services Department is also working to implement an electronic plan review process, saving projects more time and money by allowing them to submit plans anytime from anywhere. The implementation of the online plan submittal continues the work being done to streamline the development process in Mesa. Currently developers and contractors can take advantage of other programs such as Permit by Inspection (PBI) and customized review schedules to meet unique customer requirements for large scale or very complex projects. The Departmentâ€™s goal is to exceed customer expectations for the land development project and to move Mesa to the next level in working collaboratively with the development to community to facilitate high quality development projects. 21 data driven government The City of Mesa has once again been recognized nationally for its innovation by being on the forefront of the What Works Cities initiative led by Bloomberg Philanthropies. What Works Cities will help 100 mid-size cities across the country better use data and evidence to improve results for residents and communities. Mesa was a pilot city, helping to shape the program, and will initially be partnering with the new Center for Government Excellence at Johns Hopkins University and the Sunlight Foundation, two of the world-class What Works Cities partners, to develop open data policy, technology, and data driven processes that will inform decisions and evaluate their impact. Mesa is among the first group of cities to participate in the What Works Cities initiative, which was launched in April 2015. The City of Mesa is dedicated to continuous improvement and finding ways to make Mesa a world-class community. Through the What Works Cities initiative Mesa will have opportunities to learn best practices and creative solutions from other cities and will have access to the top practitioners in the field of data driven decision making. 22 code for america Last year the City of Mesa participated in the 2014 Code for America Fellowship program in partnership with Arizona State University (ASU). Code for America is a nonprofit organization that promotes tech innovation in government by working with governments to find new approaches to old problems, facilitating government and resident collaboration, and fostering tech startups who offer high quality, value technology tools to governments. The fellowship program places tech savvy individuals into cities across the country to identify areas of improvement in the community and implement technology based solutions to increase residentsâ€™ access to government and its services. Over the past four years, the Code for America Fellowship program has produced more than 85 web apps and partnered with 30 municipal governments. The Mesa fellows worked with Mesa and ASU to develop Municipal, an online agenda tool that allows residents to see what actions are being taken by Mesa that would have an impact on their neighborhood. Users can also leave comments on agenda items and participate in a public dialogue online, making their voice heard by the community and by their local government. To access Municipal go to: http://municipal.mesaaz.gov 23 another Homerun Mesa is now home to two major league baseball teams’ spring training facilities with the completion of renovations at Hohokam Stadium. The Oakland A’s trained in Mesa from 1969 to 1978 and have completed their first season in their new facility. The improvements to Hohokam Stadium include refurbished seating, a state-ofthe art scoreboard, which is the largest in the Cactus League, and a remodeled clubhouse. The bleachers along the left and right field foul line have been replaced with party decks and the exterior has been updated and re-branded with the Oakland A’s green and gold color scheme. Enhancements to Fitch Park, now renamed the Lew Wolff Training Complex, will serve as the yearround home for Oakland Athletics Minor League Training and Player Development Operations. Improvements include expanded training facilities that are now more than 25,000 square feet larger than before. Ball fields, pitching mounds, and batting cages at the site have been renovated to meet the team’s training requirements. The City of Mesa and the Oakland A’s reached a 20-year agreement for the A’s to return to Mesa beginning in 2015 and during their first season the A’s averaged over 7,000 fans per game, a substantial increase from last year. 24 25 budget FY 2015/16 total city budget by fund This chart represents the entire budget for the city of Mesa from July 1, 2015 to June 30, 2016 (FY 15/16). The budget is made up of different funds that explain where the money came from and how it can be spent. These funds can be broken down into two categories, either discretionary or restricted. Discretionary funds are allocated by the City Council each year to various departments and restricted funds must be spent for specific purposes, for example transportation grants received from the Federal government must only be used for transportation projects. FiscalYear Year 2015/16 Fiscal 2015/16 Total CityBudget Budget by $1.61B Total City byFund Fund $1.61B Contingency $71.6 Carryover $178.8 Operating Carryover: Non-Bond CIP* Carryover: Bond CIP* Carryover: $$39.5 $$27.4 $111.9 Bond Funds $145.1 General Fund Capital $5.8 Enterprise Fund Operations $161.4 Debt Service Funds $379.2 Debt Service: HPAN**: Bond Refunding Placeholder: General Fund Operations $326.9 $130.5 $$82.0 $166.7 Self-Insurance Trust Funds Grant Funds $78.8 * CIP = Capital Improvement Program $32.4 ** HPAN = Highway Project Advancement Notes Enterprise Fund Capital $4.2 Restricted Funds $225.8 Dollars in Millions Types of Funds • General Fund- This fund represents approximately twenty one percent of the City’s overall budget. Funding sources include local sales taxes, fees for service, utility transfer funds and State shared revenues. • Enterprise Fund- These funds come from municipal services for which a fee is charged in exchange for goods or services. For example, utility rates collected by the City. • Restricted Funds- These are funds that have dedicated uses. For example, the highway user revenue funds received from the state are restricted for use on transportation related expenses. Restricted funds also include funds like a cemetery reserve fund (revenues received through cemetery sales) that provides for perpetual care of the City cemetery; environmental compliance funds (flat fee charged to all city utility customers) that were established to help offset mandated requirements by the federal and state governments and joint ventures funds which involve the ownership and operation of a facility with another municipality. • Grant Funds- These funds are received by the City from another organization, usually the Federal government and are restricted to be used for specific purposes. • Self-Insurance Trust Funds- These are funds set up by the City to track contributions and expenditures for the City’s property and liability insurance, worker’s compensation, and employee benefits. • Debt Service- These are the funds that go towards paying off the debt the City has accrued usually through the sale of bonds that paid for capital projects. 26 • Bond Funds- These funds are for one-time costs, are voter approved, and restricted to capital construction projects. These projects can be either general governmental in nature; public safety, parks and streets as well as utility related; electric, gas, water and wastewater. • Carry-over is not a fund but is a group of expenses that are excluded from the other categories to allow for better year over year comparison. The budget for items that are not received or completed in one fiscal year is carried-over to the next fiscal year. • Contingency Fund- This fund acts as a placeholder to allow for the City to use reserve balances in the case of emergencies or unforeseen expenditures. total city available resources This chart shows where the money used in the budget comes from. The different pieces of the pie show the amount that comes from the various funding sources. Fiscal Year2015/16 2015/16 Fiscal Year Total CityAvailable Available Resources $1.61B Total City Resources $1.61B Taxes $184.4 Funds carried forward $256.3 HPAN*: Existing Bond Proceeds: Other Resources: Sales and Use Tax: $148.5 Secondary Property Tax: $$33.4 Transient Occupancy Tax: $$$2.5 $$78.0 $$57.8 $120.5 Intergovernmental $216.8 State Shared Revenues: $146.4 Federal Grants: $ $$33.6 State/County/Other Grants: $$36.8 New Bond Proceeds $199.1 Reimbursements and Grants carried over $24.3 Potential Bond Refunding $166.7 Sales and Charges for Service $399.2 Other Revenues $81.3 Fines & Forfeitures: Licenses & Fees: Other Financing Sources: Miscellaneous: $$4.8 $32.9 $24.4 $19.2 * HPAN = Highway Project Advancement Notes Self-Insurance Trust Funds $81.8 General: $$$31.2 Culture & Recreation: $$$$9.0 Enterprise: $$359.0 Dollars in Millions Type of Funding Sources • Taxes are made up of three types: Sales and Use Tax- These funds come from sales tax revenues collected from purchases made within the City of Mesa and from use tax on certain goods and services where sales tax has not been collected. Secondary Property Tax- These funds come from a levy on the assessed value of property owned within the City of Mesa. Transient Occupancy Tax- These funds come from a tax on hotel rooms within the City of Mesa. • Intergovernmental- These funds include grants, state shared revenues, and other resources from various levels of government. State shared revenues are Mesa’s portion (based on population) of state income taxes collected, State Sales Tax and Vehicle License Tax dispersed by the State. • Sales and Charges for Service- These monies come from fees for service. The majority of which is from utility rates. • Self-Insurance collections are a combination of medical premiums from both employees and the City to cover medical/dental benefit plans and the City contributions to cover worker’s compensation and personal and public liability claims. 27 • Other Revenues- Includes revenues from various fines, licenses, other financing sources and one-time revenues such as land sales. • Bond Proceeds/Refunding- New bonds are sold each year to finance the current capital projects. New this year is a placeholder for potential refunding of existing bonds. If interest rates are favorable, the city may pay off existing debt by issuing new bonds at a lower overall cost. • Funds carried forward- This resource represents revenues received previously that will be used to fund some of the upcoming year’s expenses. Some of the revenue was allocated to items/projects that were delayed from the previous year. Some of the revenue may be from savings that occurred in a previous year. general governmental funds available resources This chart shows how much of the City resources are discretionary in nature and can be allocated based on the needs of the City. FiscalYear Year 2015/16 2015/16 Fiscal General GovernmentalFunds Funds Available Resources $375.9M General Governmental Available Resources $375.9M Transfer from Enterprise $99.7 Use of Fund Balance* $4.3 Sales and Use Tax $123.0 Other Revenues $25.1 Fines & Forfeitures: Licenses & Fees: Miscellaneous: $$4.1 $19.3 $$1.7 Sales and Charges for Service $9.2 *Excludes $6.3M General Governmental Funds Carryover Intergovernmental $114.6 Urban Revenue Sharing: State Shared Sales Tax: Vehicle License Tax: Intergovt Agreements: $52.9 $41.0 $17.0 $$3.7 Dollars in Millions Types of Funding Sources • Sales and Use Tax- The local sales tax has three components: general tax, quality of life tax and local streets tax. The first two are available for general governmental use while local streets tax is restricted to street operations/projects. • Intergovernmental- These funds are comprised of the unrestricted portion of state shared revenues including State sales tax, State income tax (Urban Revenue Sharing) and vehicle licensing tax. • Sales and Charges for Service- These monies come from fees for service such as admission fees for pools, classes and concerts. • Other Revenues- Includes revenues from various fines, licenses and one-time revenues such as land sales. • Transfer from Enterprises- These funds are transferred from the Enterprise Fund to the General Fund for use on General Governmental expenses. 28 general governmental funds budget by department expenditure This chart shows how the discretionary City resources are allocated to the various departments in the City. The majority of the funds are allocated to public safety (Police, Municipal Court, Fire and Medical). Fiscal FiscalYear Year 2015/16 2015/16 General GovernmentalFunds Funds Budget Budget by $375.9M* General Governmental byDepartment Department $375.9M Transfers Out $27.7 Facilities Maintenance $8.8 Information Technology $18.9 15 Other Departments $37.7 Art & Culture fund transfer: Capital fund transfer: Transit fund transfer: Transfers to other funds: Engineering $7.0 $$8.9 $$5.8 $$9.6 $$3.4 Police $160.5 Community Development & Outreach $12.8 Parks & Library $22.1 City Attorney $5.0 Public Safety Total: $235.9 62.8% Police: 42.7% Municipal Court: 02.0% Fire & Medical Svcs: 18.1% Fire & Medical Services, $68.0 *Excludes $6.3M General Governmental Funds Carryover Municipal Court $7.4 Dollars in Millions 29 EATS + arts Discounts available for one week following the date of your visit. The i.d.e.a. Museum is the place to explore your imagination through design in art, science and technology! We support “your child and the child within you” by providing interactive opportunities that engage your senses and encourage creativity. There are three main exhibit areas and an outdoor atrium to explore during your visit. V IS IT OU R W EB S IT E F OR A L IS T O F P A RT ICIP AT ING R ES T AU R ANT S A ND OF F ER ED D IS COU NT S i.d.e.a. Museum A R T A N D DINE IN DOW NTOW N M E S A The Mesa Arts Center, the Arizona Museum of Natural History and the i.d.e.a. Museum are proud to support a wide variety of our neighboring restaurants. The participating restaurants of Eats & Arts are generously offering special discounts for patrons of the Mesa Arts Center with a ticket stub or on-line ticket, and to visitors of the Arizona Museum of Natural History and the i.d.e.a. Museum with an admissions receipt. While in Downtown Mesa for a cultural experience, discover the diverse opportunities nearby at Mesa’s restaurants and cafes. MesaArtsCenter.com y @ VISIT > x EATS + ARTS 150 W. Pepper Place Mesa, AZ 85201 480.644.idea (4332) ideamuseum.org parks & recreation Mesa Parks, Recreation & Commercial Facilities Department 200 S. Center St. Bld #1 PO Box 1466 – Mail Stop 7010 Mesa, AZ 85211 Monday-Thursday 7am-6pm 480-644-2352 www.mesaaz.gov/parksrec Azmnh.org 30 CHECK OUT THE ART Mesa Contemporary Arts Museum is the exciting visual art exhibition space at Mesa Arts Center. In five stunning galleries, MCAM showcases curated and juried exhibitions of contemporary art by emerging and internationally recognized artists. MCAM also offers lectures by significant artists and arts professionals, art workshops, and a volunteer docent program. A DMISSIO N IS FREE H O U R S O F O P E R A T I O N: T u e s , W e d , F r i , Sa t : 1 0 A M – 5 P M Thurs: 10AM – 8PM Su n : N O O N – 5 P M For more information or our current exhibits please visit MesaArtsCenter.com or call 480.644.6567 31 p o h S a s e M M o n e y s pe n t i n Me s a h e l ps s up p o r t l o ca l g o v e rn m e n t s er v i ce s l i k e p a r k s , po l i ce , f ire a n d m u ch mo re . . .