Rosa Palombi
Sara Thompson
I am a successful woman because I have the qualities to define me as a strong, respectful and trustworthy person. I have the ability to adapt, listen and understand what is required for the people who surround me. I build strong relationships and manage any objectives that may arise by working effectively and responding to any of Solitaire’s business needs. I can visualise,
TO be successful and live out your wildest dreams, I believe that you need passion, tenacity and a strong mentor. After working for Olga, Director of Diamond Design, Arnold and Co and Solitaire Jewellers for more than nine years, I have experienced every aspect of the business, beginning at the bottom and working my way up through the ranks. I gained
GENERAL MANAGER
BRAND MANAGER
know what I want, set my goals and make plans. With a positive attitude, open mind, passion, determination, hard work and willing to always learn more, I have become successful. My mottos are: “Believe in yourself” and “Lead by example”.
Solitaire Jewellers, Shop G21/22, Canberra Centre, Civic 2600, solitairejewellers.com.au, 6162 3665, info@solitairejewellers.com.au
invaluable on-the-job knowledge, support and mentoring from Olga and diamond education from Antwerp, Belgium. If you truly follow your heart, you will never work a day in your life and you will always succeed. Training as a ballet dancer for more than 15 years has ingrained in me the values needed to succeed such as dedication, love and to keep on trying.
Solitaire Jewellers, Shop G21/22 Canberra Centre, Civic 2600 solitairejewellers.com.au, 6162 3665, info@solitairejewellers.com.au
Anne Andrei and Liliya Brinkmeyer STORE MANAGER AND SENIOR MANAGER
“THROUGHOUT MY career, while working in various roles and dealing with customers, I have always strongly believed that the key ingredient is a high level of customer service,” says Anne. “Since joining the Woden Diamond Design team in February, as the store manager, one of my key focal points was to promote a good working environment, in which team members are happy to work in.”
Liliya is a senior member of the Woden team and, Anne says, her extensive experience, in-depth product knowledge and excellent customer skills are reflected in the way she deals with customers everyday, while working extremely hard towards the team’s success. “It is extremely important that we gain the customers’ trust and confidence as soon as they come through the doors, treat them with
respect, enthusiasm and ensure that they feel welcome and comfortable,” says Anne. “We’re always extremely satisfied when we see the beaming face of a happy customer and, above all, a returning customer. To me, this means that we are delivering a high standard of customer service.”
Diamond Design, G42, Westfield Shopping Centre, Woden 2606 62820687, info@solitairejewellers.com.au
Alsu Zaripova
MorganJames
WITH no experience in the jewellery industry and with very poor English, I had to become a real “gardener” to grow my own tree of success. Great careers are no longer passed down or handed over. They must be seeded, tended and grown! Only then you can enjoy watching the blossom. But I believe when women take their success into their own hands,
AS a sales professional Morgan understands that the process of purchasing beautiful jewellery is very personal, and she thrives in guiding and advising her customers with their selections. With so much choice in today’s market, purchasing that very special piece can be an overwhelming process. Morgan works closely with her customers, step by step, to ensure they are
SALES MANAGER
Arnold & Co.
when they take ownership of their achievements, development & ambition, there is no limit to what they can accomplish. As much as i wanted to achieve success, I’ve had the most supportive mentors who wanted my success too. Now I am a supportive mentor myself & it’s just as rewarding.
Shop CF15, Canberra Centre, Civic 2600, 61624599, quotes@arnoldjewellers.com.au
SALES MANAGER
provided with the best style and quality to suit their requirements, explaining any technical queries along the way. As a professional visual artist, Morgan has a thorough understanding of the principles and applications of design, all of which can be applied when designing a piece of custom jewellery.
Diamond Design, Shop 79, Westfield Centre, Belconnen 2617 62518455, info@solitairejewellers.com.au
CityNews November 15-21 41