2012 First-Year Writing Prize Book

Page 91

engaging and keep the client entertained and talking. Just as Rose has stated, it’s important to know the lifestyle of the client so their hairstyle can make sense (44). Conversation can tell the stylist a lot about the person and there’s a reason behind it. It’s not just mindless chatter. Also, Rose mentions, “The work is physically demanding as well...” He then goes on to mention the hours on the stylists’ feet, repetitive motions and getting on and off of stools (49). Styling isn’t just an easy-breezy job, but can be stressful at times and the hairdressers must keep up their game through the whole day, or risk making a mistake.

Here’s another stressful situation: You have an order to deliver, a

pitcher in your hand, a tray of steamy hot food in another and five other tables to attend to. There’s no time to rest, but that’s all about waitressing, staying calm and managing time when the whole diner is screaming at you. If you make a mistake there are the people who are okay with it and polite. Then there are the people who couldn’t care less how many orders you have, they just want their food how they like it. Now, people can’t just go spitting in their customer’s food like in the movie “Waiting...” when an irritable woman insults every worker for not cooking her steak the way she liked it (even though some people deserve it, just like she did). Even though the waitress might be on the verge of tears from the rude comments and demands, they have to suck it up and continue until break or the end of their shift, just as Rose says, “The work required that she tolerates rude behavior and insult, smile when hurt or angry” (26). They continue carrying scorching hot trays of food on both arms and they continue seating more customers and smiling along and apologize for any waits or mistakes. Being a waitress, Rose’s mother had to physically and mentally push through exhaustion (26). There are many people who can’t keep their composure through stress like this and waitresses train themselves everyday. Like the saying goes, “If you can’t handle the heat, stay out of the kitchen!”

Airplanes don’t just take off by themselves, so the airport staff need

90 Excellence in First-Year Writing 2012


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