2014 Annual Report 1200 Blythe Boulevard P.O. Box 32861 Charlotte, NC 28232 704.355.5043 www.CarolinasCollege.edu
March, 2015
Contents Letter from the President ............................................. 3
Guiding Carolinas College of Health Sciences ............... 4 Knowing Who We Are .................................................. 6 Our Accredited Programs ............................................ 6 Our Committed Teammates ........................................ 7
Our Successes: 2014 .................................................... 8 Continuing to Grow .................................................... 8 Providing Quality Education ......................................... 9 Board of Directors as of December 1, 2014
Graduation Rates ......................................... 9
C. Marcus Harris, JD, MA—Chair
Pass Rates on Licensure/Certificate Exams .... 10
George Battle, JD
Job Placement Rates .................................. 11
Barbara Busey*, MA
CCHS Partners .......................................... 12
Mary Hall, MD
Prepared Graduates ................................... 13
James Hunter, MD, MBA
Outstanding Teammates ............................................ 14
Grace Sotomayor, DNP, MSN, MBA Ginger Walker, RRT
Serving Our Community ............................................. 16 Engaging the Alumni .................................................. 18
Robert King, Jr., JD, Director Emeritus
Enhancing the Infrastructure ..................................... 20
* Pending final approval
Maintaining Effective and Efficient Operations ........... 22 Expanding Our Reach ................................................. 24 Measuring Our Success .............................................. 26 Achieving the Mission ................................................26 Achieving the Vision ..................................................28
Building an Effective Future ....................................... 30
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Letter From the President Teammates and Supporters:
Letter
As this 2014 Annual Report goes to press, we’ve already entered 2015 – an auspicious year for Carolinas College of Health Sciences. It is a milestone birth date for us; actually, two milestone birth dates. In 1940 – 75 years ago – Charlotte Memorial Hospital (CMH) was founded and the first class of student nurses was recruited. Eventually CMH offered workforce-related training in a number of allied health fields, as well. Then, in 1990 – 25 years ago – a new school of nursing opened at CMH; this one structured as a college, and ready to grow into a regionallyaccredited, multi-program institution of higher education. We’ve come a long way from our 1940 roots; yet the heart and soul of what we do and why we do it hasn’t changed a bit. And while this annual report focuses on our 2014 growth and accomplishments, never for a moment do we at Carolinas College forget those whose 75 years of contributions have made us who and what we are today.
In the pages of this report, we offer a glimpse of who and what we are, and how we are living our mission. You’ll learn, through charts, graphs, stories, and photos, about our journey. And a fascinating journey it is! You’ll learn of a CCHS teammate who presented research findings at Duke University, of a radiation therapy graduate who made the highest score in the nation on her board registry exam, of our new surgical technology lab space at CMC-Mercy, of a new
student who stumbled upon a textbook in our lobby that his great grandfather had written in the 1930s. All that and so much more. Planning and assessment have always been important to the college, but in 2014 we devoted even more energy to framing a new strategic plan for our growth over the next three to five years. Included in it are energizing concepts like competency-based education and developing a mapped curriculum core. Our strategic college goals will be complemented by focused annual goals which align with Carolinas HealthCare System:
teaching our students to work effectively in collaborative care teams partnering with Levine Cancer Institute to impact cancer treatment and care preparing graduates for a future that includes virtual healthcare educating students in both traditional and integrative models of care
Those are high bars to reach, and they are but a few of our goals! As you read this annual report, you may wonder “Is this about the past, or is it about the future?” The answer is a simple: “It’s both,” because neither exists without the other. I hope you enjoy this 2014 Annual Report, and I hope you know what an important part of our past and future you are.
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2014: Guiding Carolinas College of Health Sciences
MISSION
The mission of Carolinas College of Health Sciences is to educate future healthcare providers by integrating theoretical concepts with clinical experiences. In partnership with Carolinas Medical Center and serving Carolinas HealthCare System, the College focuses on preparing individuals for employment in general and specialized healthcare fields.
VISION
Carolinas College of Health Sciences will be recognized as an exceptional choice for students preparing for entry-level and specialized healthcare careers.
CORE VALUES
Page 4
Carolinas College seeks to achieve the vision and mission by operating under the guidance of four core values:
Caring
Commitment
Integrity
Teamwork
2014: Guiding Carolinas College of Health Sciences
To meet its mission, the College is committed to three goals:
Goal 1
Maintaining a structure that supports the College’s mission, guides future development, provides resources, and integrates the College into the community
Goal 2
Providing resources and services to promote a learning environment that facilitates student success
Goal 3
Striving for excellence in educating entry-level and specialized practitioners to be competent in providing healthcare services in a variety of settings
To meet these goals and realize its vision, the College’s strategic plan for 2012-2014 focused on three major initiatives: Academic Offerings
Brand Awareness
Learning Delivery
Expand educational offerings consistent with workforce and academic needs that meet the employment demands of the CHS market Increased awareness of the College within the CHS service area through improved partnerships and expanded services Expand the learning environment for students through enhanced instructional technology and diversified delivery options
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2014: Knowing Who We Are Our Accredited Programs
Who We Are Today
Carolinas College of Health Sciences is a multi-program, regionally accredited college supporting the nursing and allied health workforce needs of the greater Charlotte-Mecklenburg area.
Academic Programs
Institutional Accreditation
Associate of Applied Science degrees: Nursing Radiologic Technology Surgical Technology Associate of Science degree in General Studies Certificates: Histotechnology Medical Laboratory Science Nurse Aide I and II Phlebotomy Radiation Therapy Specialist in Blood Banking/ Medical Transfusion Diploma: Surgical Technology
Carolinas College of Health Sciences is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award associate degrees. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097 or call 404-679-4500 for questions about the accreditation of Carolinas College of Health Sciences.
Single courses in general studies and continuing education
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Program Specific Accreditations and Approvals
Commission on Accreditation of Allied Health Education Programs (CAAHEP)
Joint Review Committee on Education in Radiologic Technology (JRCERT)
National Accrediting Agency for Clinical Laboratory Sciences (NAACLS)
Accreditation Commission for Education in Nursing (ACEN)
North Carolina Board of Nursing (NCBON)
North Carolina State Approving Agency for Veterans Benefits
North Carolina Department of Health and Human Services Division of Health Service Regulation
2014: Knowing Who We Are Our Committed Teammates
Carolinas College of Health Sciences Led By 84 Teammates
52: # of faculty members 32: # of staff members 8: % of teammates who are male 17: % of teammates who are ethnic minorities
Source: Fall 2014 FTE Personnel Report
Committed Teammates The College once again was rated as a Tier I work unit as measured by the nationallyrecognized Press Ganey Employee Engagement index. For the first time, all divisions within CCHS rated as a Tier I — the top measure for teammates’ trust, satisfaction, and readiness to move forward. On this same survey, CCHS scored a 4.47 out of 5 on commitment of teammates, significantly higher than the national average of 4.1.
I would not have been successful without the awesome instructors who pushed and encouraged me so much. School of Nursing Graduate
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2014: Our Successes Continuing To Grow
Carolinas College of Health Sciences Continues to Grow Enrollment at CCHS increased 8.5% from 2013 to 2014 Fall Enrollment by Program General Studies
2012 36
2013 35
2014 49
Histotechnology
—
4
4
Medical Laboratory Science
11
12
13
Nursing
250
247
256
Pre-Nursing
88
97
95
Radiation Therapy
9
5
11
Radiologic Technology
32
34
33
Surgical Technology
14
14
25
College Total
440
448
486
As of October 15 each year
Percentage of Pre-Nursing students admitted to Nursing Program continues to exceed expectations with over 70% being admitted.
486 students enrolled, Fall 2014 26: average age of new students
11: % of new students who are male 25:
% of new students who are ethnic minorities
83: % new students enrolled part-time
2214
students completed continuing
education courses in 2014 Source: October 15, 2014 Census Report
CCHS became the college of choice for more students seeking a healthcare profession. Applications rose 16% from 2013 to 2014.
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2014: Our Successes Providing Quality Education CCHS Graduation Rate
Graduation Rates Remained High The overall CCHS graduation rate represents the percentage of students in all programs who graduate within 150% of the traditional program length. In 2014, after a decline in 2013, the rate began to climb to earlier levels.
May, 2014: Fifty (50) Nursing, 16 Radiologic Technology and 9 Surgical Technology students graduated in May, 2014 with Ms. Connie Bonebrake, Senior Vice President and Chief Patient Experience Officer at Carolinas HealthCare System, as the commencement speaker.
August, 2014: Twelve students (7 Medical Laboratory Science, 4 Radiation Therapy, and 1 Associate of Applied Science degree in Surgical Technology) graduated from CCHS in August. Modena Henderson, Vice President of Laboratory Services, Carolinas HealthCare System, was the keynote speaker. December, 2014: Dr. Grace Sotomayor, Vice President and Chief Nursing Officer at Carolinas Medical Center, was the commencement speaker as 64 CCHS students graduated at Pritchard Memorial Baptist Church. The graduating class was composed of 4 Histotechnology students, 4 Medical Laboratory Science students, 53 Nursing students, and 3 Associate of Applied Science in Surgical Technology students.
School of Nursing Graduates Receive Caps or Pins
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2014: Our Successes Providing Quality Education Pass Rates on First Attempt for Required Licensure/Certificate Remained High for Graduates CCHS Overall First-Time Pass Rate
Outstanding Program Pass Rates Continue For 29 of the last 30 years, 100% of all Radiologic Technology graduates achieved 100% first-attempt pass rate. For the 19th consecutive time, 100% of the graduating Medical Laboratory Science students passed their boards on the first try. For the 4th straight year, Radiation Therapy program had a 100% pass rate.
Pass Rates on First Attempt: By Program
2012
2013
2014
—
—
67% (60%)
100%
100%
100% (78%)
Nursing
96%
95%
90% (83%)
Radiation Therapy
91%
100%
100% (90%)
Radiologic Technology
100%
100%
100% (89%)
Surgical Technology
91%
100%
89% (70%)
Histotechnology Medical Laboratory Science
( ) = National Average
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One of the Radiation Therapy graduates received the highest score in the nation on the certification exam.
2014: Our Successes Providing Quality Education
CCHS Placement Rate
Recent Placement Rate
The job market remains somewhat sluggish for our graduates. However, even though students’ placement rate into full-time positions in their fields within six months of graduation remains below our goal of 90%, there was a slight increase in 2014.
Recent Placement with CHS Rate
While the majority of those placed are employed within Carolinas HealthCare System facilities and the percentage still exceeds our goal of 80%, the percentage continues to decline, leading to a decision to expand the College’s reach to other facilities.
Satisfaction with Student Success Center Placement Assistance
Students are satisfied with the job placement assistance they receive through the College’s Success Center. On the alumni surveys, this rating continues to surpass the goal of 4.0 on a 5.0 scale.
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2014: Our Successes Providing Quality Education Partnerships Complement CCHS for Quality Education To provide a broad educational experience for its students, CCHS developed new partnerships:
CCHS partnered with Cabarrus College of Health Sciences, Lenoir-Rhyne University, University of Mount Olive, and Queens University of Charlotte to offer nursing students early admission into RN-to-BSN programs.
CCHS Continuing Education partnered with Levine Cancer Institute to develop the nation’s first Healing Touch Practitioner Apprentice clinical internship to be offered System-wide in January 2015.
Carolinas College partnered with CMC-Northeast and Cabarrus College of Health Sciences to develop Integrative Health Practitioner certificate program, to be offered for the first time in early 2015.
Students Prepared for Careers and Good Citizenship
Well-Prepared Student
Kudos to CCHS Student
[This student] was an excellent student to precept. I would gladly do it again if I had someone as wonderful as she. She was very well educated, and I could tell she excelled in the classroom setting, as well as the clinical setting. CCHS did a fantastic job preparing this student for the clinical setting as well as educating her to become the best she can be in her new career path.
Brian Childers, Medical Laboratory Science student was the recipient of the Dr. Richard Earley Award for Outstanding Scholarship in Clinical Laboratory Science. Brian was recognized by the North Carolina local section of the American Association of Clinical Chemistry for his dedication, professionalism, and academic excellence exhibited while in the Medical Laboratory Science program at Carolinas College.
Nurse Preceptor
Our Students Are Caring Citizens On June 12, 2014, CCHS Nurse Aide student Dana McDowell was awarded a Badge of Courage for her efforts to remove a six-month-old baby left alone in a hot car. She received the award from Safe Kids Charlotte-Mecklenburg and Safe Kids Gaston County.
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2014: Our Successes Providing Quality Education Students Prepared for Careers and Good Citizenship: Employers’ Perspective Rate Our Graduate Compared to New Graduates from Other Schools in Terms of Educational Preparedness
Employers Believe in Our Graduates On a scale of 1 to 5, employers rate our graduates’ educational preparedness compared to other new graduates as a 4.79. 96% of employers of our graduates agree or strongly agree with the statement that they would hire another CCHS graduate, given the opportunity.
1=Poor 2=Below Average 3=Average 4=Good 5=Excellent
Given the Opportunity, I Would Hire Another Graduate from This Program
What Employers Say “Graduates of the CCHS MLS Program are well prepared for entry level positions in the Microbiology Laboratory.”
“My CCHS [Radiation Therapy] graduate has excellent clinical judgment and customer service skills.”
“[This Nursing graduate] is a pleasure to work with. She shows great compassion for her patients, maintains a positive attitude at all times and is always willing to assist her peers.”
“[This Medical Laboratory Sciences graduate] was very well prepared upon graduation. Her skills and knowledge have made her a great asset to our laboratory.” 1=Strongly Disagree 2=Disagree 3=Neither Agree Nor Disagree 4=Agree 5=Strongly Agree
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2014: Outstanding Teammates
Degrees and Certification Awarded Radiation Therapy Program
Beverly
Martin,
Mary
Parkman,
Meredith Hirsch, CCHS nursing faculty member, and Cathy Holton, Associate Dean of the CCHS School of Nursing, are joint recipients of the inaugural Cato Excellence in HealthCare Scholarship. The scholarships are given to support advancement of Meredith Hirsch training and education of current nursing and allied healthcare professionals. Meredith is a student in Duke University’s Family Nurse Practitioner program. Cathy is enrolled in the Doctoral Cathy Program in Educational Leadership at Holton Wingate University.
In May, for her outstanding leadership and contributions to Charlotte, the Charlotte Business Journal named Dr. Ellen Sheppard as a finalist in its Business Woman of the Year. At the 18th Annual Women in Business Awards lunchEllen eon, outstanding businesswomen in Sheppard the region, including Dr. Sheppard, were recognized for their significant contributions to their professions and to our community.
Kelly Shirley, Director of the College’s Medical Lab Science program and the School of Clinical Laboratory Sciences, was named CCHS Outstanding Educator.
Radiation
Therapy faculty member, completed her Bachelors of Radiologic Sciences at Adventist University of Health Sciences.
Awards
Radiation
Beverly Martin
Therapy faculty member, completed a Masters of Health Administration from Pfeiffer University.
Mary Parkman
School of Nursing
Dr. Jane Binetti, nursing faculty, graduated from Duquesne University with a Doctorate of Nursing Practice (DNP) in May 2014.
Catherine Borysewicz, nursing faculty, obtained her certification as a Healing Touch Practitioner and Instructor in April 2014. She is now one of only eight Healing Touch certified practitioners in North Carolina and one of only 130 in the nation.
Dr. Michele Pfaff, nursing faculty, graduated from Gardner Webb University with a Doctorate of Nursing Practice (DNP) in May 2014.
.
Jane Binetti
Page 14
Catherine Borysewicz
Michele Pfaff
Kelly Shirley
2014: Outstanding Teammates
Professional Appointments
During 2014, three members of the CCHS team were recognized for 20 or more years of experience with Carolinas HealthCare System and/or Carolinas College and four were recognized with 15 years, and seven more with at least five years:
Dr. Lori Bequette, Dean of General Studies and Assessment, was named a certified peer reviewer for Quality Matters, a national organization dedicated to the continuous improvement of online and blended course design. Susan Thomasson, Director of Continuing Education, was invited to become a proposal reviewer for the national FlipCon14 (Flipped Education Conference) in the area of higher education/professional development.
Longevity Recognition
Lori Bequette
25 years:
April Davis, Nursing faculty member
20 years:
Ellen Sheppard, CCHS President;
and Suzanna Thornton, General Education faculty member
Susan Thomasson
April Davis
Presentations and Publications
15 years: Jo Anne Gunter, Ann Keathley, Rhoda Rillorta, and Kali Simien
Ellen Sheppard
Suzanna Thornton
Susan Thomasson, Director of Continuing Education, presented Massage Therapy for Self -Care at the Integrative Chaplain Certificate Program Conference October 10, 2014, in Charlotte, NC. Jo Anne Gunter
Ann Keathley
Rhoda Rillora
Kali Simien
10 years: Carla Cozzen, Jodie Huffstetler, Jill Powell, and Sue Roux
5 years: Melissa Jackson, Claudette Kaveler, and Mary Parkman
Participation in Research Partnering with Levine Cancer Institute Radiation Therapy Research Lee Braswell, Director of the Radiation Therapy program, worked with the Levine Cancer Institute in a retrospective study comparing results of Intensity Modulated Radiation Therapy (IMRT) and Volumetric Arc Therapy (VMAT) on head and neck tissues. Lee Braswell
Results were presented at Duke University in Durham, NC, in December 2014.
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2014: Serving Our Community Carolinas College of Health Sciences Active in Improving Our Community Committees and Student Organizations Engaged Students: Inside and Outside the College
During the 2014 Spring Day of Service, students with teammates:
Made 1,000 sandwiches for Crisis Assistance Created 300 pencil packs for Classroom Central Gave Florence Crittenton Services a spring cleaning Cleaned the Little Sugar Creek Greenway of all the debris Brightened the day for children in the Levine Children’s Hospital by making cards and comfort blankets
The Student Ambassadors were active participants in welcoming and assisting new students during orientation, contributing to an overall 4.37 out of a possible 5 rating for providing incoming students with helpful information.
Students’ active participation in the Annual Phonethon, coordinated by the Development and Scholarship Committee, raised over $17,000.The Young Alumni group, those who have graduated within the past 10 years, increased its number of donors by 14% with 106 donors.
For Breast Cancer Awareness Month CCHS Went Pink! CCHS Joined the Nation in the ALS Bucket Challenge
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2014: Serving Our Community
Carolinas College of Health Sciences Active in Improving Our Community CCHS Helps Save Lives Here at CCHS, Phi Theta Kappa, an honor society, helped collect 88 pints of blood for the Community Blood Center during 2014.
For 7th Consecutive Year CCHS Hosted Heart of a Champion Event During the Heart of a Champion event, approximately 2,000 high school athletes were screened for cardiac abnormalities. They were greeted by Panthers Cam Newton and Thomas Davis, and CCHS provided the facility and dozens of staff, faculty, and students to help with the event.
CCHS Partnered with Community Agencies Over 260 CCHS students, faculty, and staff partnered with the YMCA, the City of Charlotte, Crisis Assistance Ministry, Charlotte Mecklenburg Schools, the Men’s Shelter, Ronald McDonald House, Community Blood Bank, and with CHS Corporate Community Benefit to provide over 1,100 hours of service to the community.
CCHS Contributed to Share the Warmth Campaign
CCHS students, faculty, and staff adopted 30 Angels and filled 80 stockings for the Salvation Army’s annual Holiday Cheer Project.
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2014: Engaging the Alumni
Alumni Successes The alumni associations of CCHS and Mercy School of Nursing (MSON) began meeting together in order to provide more value to alumni by sharing speakers and increasing networking opportunities. Early in 2014, 60 Young Alumni who graduated within the last 10 years from CCHS and MSON met at Dilworth Neighborhood Grille for an evening focused on professional development.
CCHS and MSON Young Alumni Meet and Network
Young Alumni Mentoring Program Young Alumni Mentoring Program was initiated. The program pairs interested 2nd year, 2nd-semester, or intermediate students with Young Alumni from their same program. This mentoring gives personal resources to the students, better preparing them for their healthcare profession. Over 50 pairs were established in 2014 alone.
Alumni Traveled to Europe Thirty-six CCHS alumni, staff, and friends traveled to three European countries and one principality during the 2014 alumni trip.
The group flew to Barcelona on March 19, then proceeded to visit the French Riviera, and finally wrapped up the 12-day trip in Florence, Italy.
“Where are we going next year?� Radiologic Technology Alum Answer: Athens and Ancient Greece in 2015
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2014: Engaging the Alumni
The Classes of 1944, 1954, 1964 Held Reunions
During the College’s May graduation, graduates from 1944, 1954, and 1964 were honored on the occasion of their 70th, 60th, and 50th anniversaries. Among the alumni recognized was Ms. Elinor Caddell, 1944 graduate in the first class of nursing students at Charlotte Memorial Hospital. Elinor later became an instructor in the Charlotte Memorial Hospital School of Nursing.
Elinor Caddell
The alumni from these three classes were recognized at the May graduation, enjoyed dinners together, toured Carolinas Medical Center, and had an introduction to medical simulation at CCHS.
Susan Stricker Named 2014 Distinquished Alumnus Susan Poston Stricker, BS, RT, graduated from the Charlotte Memorial X-ray program in 1960, and in 1965 she was named program director. Susan led the program until her retirement in 2007. When Susan began, there were dark rooms and wet film. Under her leadership, the program was accredited and transitioned into the digital images era. Susan has been an active alumnus and serves on the CCHS Development and Scholarship Committee. She and husband Jack reside in Waxhaw and enjoy gourmet culinary adventures and spending time with their numerous pets.
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2014: Enhancing the Infrastructure
Enhanced the Learning Environment
CCHS contracted with CMC-Mercy to provide its Surgical Technology stu-
Enhanced Our Safety
New security cameras were installed throughout the building. Motion-activated, they are strategically placed at each entrance and in other locations of high traffic. Activity may be reviewed in real-time or several weeks later.
Blinds were installed on windows and doors.
Phones have been installed in all classrooms for safety.
Locks were installed on all office and classroom doors enabling them to be locked from the inside.
24/7 badge access to computer lab was established enabling students to have greater and more secure access to the lab.
Enhanced inclement weather notification system was adopted.
dents access to a state-of-the-
art surgical center for the lab portion of their program This enables them to have access to training and testing new techniques.
To enhance the students’ classroom experience by providing better viewing of images, flat screen television panels were added to the sides and fronts of several of the larger classrooms and the CCHS auditorium.
Carpet was installed in the aisle and along the perimeter of the auditorium for acoustical enhancements.
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2014: Enhancing the Infrastructure
Enhanced Our Programs
CCHS was approved by the Southern Association of Colleges and Schools to operate fully online programs, and it continued the expansion of online courses.
Histotechnology received full initial accreditation in October 2014.
Specialist in Bloodbanking Technology admitted the second class of students to this 100% online program.
Enhanced Our Technology Moodle, the college learning management system, was upgraded to allow more functionality. Extensive training was provided to teammates so that they could take full advantage of the capabilities. New cabling enhancing Wi-Fi connectivity was installed, eliminating dead zones throughout the building. On-demand training was offered, and many online training opportunities were available for teammates. Ratings by teammates of the availability of and support for classroom and office technology rose dramatically in 2014.
“I Think My Great-Grandfather Wrote One of Them” In an effort to build a library for the new Radiologic Technology program at Charlotte Memorial Hospital, Susan Stricker, the first program director of this program, ordered a textbook called Manual of Roentgenological Technique, written by the well-known founder of the University of St. Louis radiology department, Dr. Leroy Santé. For years it was used for teaching in the program.
Students soon gained access to more current materials. This book, along with other rarely used items, did not seem relevant anymore. Thus, it was placed in a backroom cabinet where it stayed until 2002. At that time, it was brought out simply to
Ray Lupse
prop up a gift to CCHS being displayed in a lobby curio cabinet. In 2014, as fate would have it, Ray Lupse, 24, a nursing student from Gastonia, glanced into the cabinet and noticed a familiar name. “You know those books out there under the Crooke’s Tube?” Lupse told the Dean. “I think my great-grandfather wrote one of them.” As a child, Lupse had heard his mother talk about Leroy Santé, her famous grandfather,
and he had seen this book among his mother’s things. Lupse even inherited the easel desk where Santé did his writing. Lupse’s great grandfather’s groundbreaking textbook had been discovered in the lobby of CCHS! Page 21
2014: Maintaining Effective and Efficient Operations
Revenue
$ 8,416,631
Expense
$ 8,378,577
Additional Bad Debt Reserve
$ - 779,101
Operating Margin
$ - 741,047*
* Bad debt reserve was adjusted at year-end based on audit recommendations. From actual operations, the positive margin was $38,054.

While revenues were 2.6% lower than budgeted, expenses were 2.8% lower than originally planned due to tightened expense control.

With the exception of bad debt reserve, the financial performance for the College trended upward. College Financial History
During 2014, both undesignated and designated fund accounts continued to rise.
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CCHS Advancement (Undesignated Funds)
CCHS Endowment (Designated Funds)
2011
2012
2013
2014
$402,671
$460,688
$544,921
$585,578
$1,294,663
$1,373,811
$1,573,021
$1,614,492
2014: Maintaining Effective and Efficient Operations
2014 Revenue: By Sources
2014 Expense: By Categories
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2015: Expanding Our Reach Enhancing Our Brand
In 2014, CCHS continued to grow its brand awareness through social media and will continue building the brand. 199%
Facebook likes College Page: 2013: 2014:
increase
1,304 1,702
Alumni Page:
2013: 2014:
31%
Increase in LinkedIn
followers 2013:
436
2014: 1,062
22%
increase
418 511
Twitter Grew in 2014 to 110 followers Follow us @CarolinasEDU
Smug Mug connected others to the College through 2,200 Pictures http://carolinascollege.smugmug.com
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YouTube: 4,000 views to its 18 videos
2015: Expanding Our Reach Broadening Our Influence
In 2015 the outreach of CCHS effectiveness will continue to grow
“Although it was hard going to class from 7:00 – 3:30 each day at CCHS, it was well worth it and life-changing!” Ryan Blanton, Medical Laboratory Science 2006 graduate, continued his education at the George Washington University where he graduated in 2009 with a Master’s of Science in Public Health Microbiology and Emerging Infectious Diseases. During his graduate school days, he worked in
two Washington DC labs and in his words, It was apparent from the first day that the education and training I received at CCHS was far superior to that of my colleagues.
The didactic phase of training provided by
CCHS MLS instructors provided a solid foundation to allow me to transition into many other roles within the clinical setting.
After graduating with his MS, Ryan began working as an infection pre-
ventionist at Wake Forest University Medical Center. Currently, he lives in Winston-Salem and is the national director of safety solutions for Premier, Inc.
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2014: Measuring Our Success Achieving the Mission
Measuring our effectiveness as an institution provides accountability to our stakeholders as well as a foundation for our continuous improvement process. To measure its effectiveness, CCHS examines how well it has performed in achieving its mission.
Achieving the Mission To meet its mission, the College is committed to three long-term goals. The three-year plan, 2012-2014, includes specific objectives determined as essential in achieving our goals. The following charts indicate how well we were able to meet these objectives in 2014.
Goal 1
Maintaining a structure that supports the College’s mission, guides future development, provides resources, and integrates the College into the community
Goal 2
Providing resources and services to promote a learning environment that facilitates student success
Goal 3
Striving for excellence in educating entry-level and specialized practitioners to be competent in providing healthcare services in a variety of settings
Percentage of Objectives
Met in 2014: By Goal
Page 26
2014: Measuring Our Success Achieving the Mission
College Goal
2012 Outcome
2013 Outcome
2014 Outcome
End of Year report indicates a positive to neutral operating margin
Met $20,853
Met $141,282
Not Met $-741,047*
I
Personnel Engagement and Readiness for Change
CHS Teammate Engagement Survey Engagement Indicator ≥4.24
Met 4.6
Met 4.47
Met 4.47
I
Personnel Satisfaction with Work Environment
Average personnel ratings of satisfaction with work environment ≥4.0 on 5-point scale
Met 4.4
Met 4.2
Met 4.17
II
Effective Placement of Graduates
6-month placement indicates ≥90% of graduates employed full-time in field of training
Not Met 80.8%
Not Met 74.6%
Not Met 78.8%
II
6-month placement report indiEffective Placement cates ≥80% of placed graduof Graduates in CHS ates are full-time teammates in Facilities a CHS facility
Met 91.5%
Met 89.8%
Met 81.5%
III
Program Completion
College-wide data indicates an overall graduation rate ≥75% within 150% of normal program length
Met 85.1%
Met 79%
Met 82%
III
Student Learning Outcomes Reflect Accrediting Criteria
First-time licensure/certification pass rate for all programs ≥90%
Met 96.7%
Met 96%
Met 90.9%
III
Overall Quality of Education
Average ratings of overall quality of CCHS education ≥4.0 on 5-point scale
Met 4.7
Met 4.7
Met 4.7
III
Graduate Perception of Preparedness for Job
Average ratings of graduates to perform entry-level job expectations within 6 months ≥4.0 on 5-point scale
Met 4.63
Met 4.59
Met 4.68
III
Employer Perception of Graduate’s Preparedness for Job
Average ratings of graduate’s ability to perform entry-level job expectations within 6 months ≥4.0 on 5-point scale
Met 4.48
Met 4.37
Met 4.51
Objective
Criteria for success
I
A Financially Sound Organization Is Operated.
Met Goal
Missed Goal
* Bad debt reserve was adjusted at year-end based on audit recommendations. From actual operations, the positive margin was $38,054.
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2014: Measuring Our Success Achieving the Vision
Achieving the Vision: The 2012-14 Strategic Plan To realize its vision and assist in fulfilling our purpose, the College created its 2012-2014 strategic plan. Three major initiatives were set to help CCHS be recognized as an exceptional choice for students preparing for entry-level and specialized healthcare careers.
Academic Offerings
Brand Awareness
Learning Delivery
Expand educational offerings consistent with workforce and academic needs that meet the employment demands of the CHS market
Increased awareness of the College within the CHS service area through improved partnerships and expanded services
Expand the learning environment for students through enhanced instructional technology and diversified delivery options
The following indicates how well we were able to meet these objectives in 2014. Percentage of Strategic Objectives Met
Page 28
2014: Measuring Our Success Achieving the Vision
Key Strategic Accomplishments: 2012—2014 Academic Offerings
Addition of Associate of Science degree in General Studies and Associate of Applied Science degree in Surgical Technology
Addition of Histotechnology certification program
Addition of Blood Bank Technology specialist program
Partnering with Cabarrus College of Health Science to provide a seamless transfer of our students into their baccalaureate programs
Brand Awareness
Expanded presence on Facebook, LinkedIn, and Twitter
Implemented College YouTube channel
Improved CCHS brand recognition through increased presence on social media with 45% of prospective students indicating they learned about the College through social media and radio/print media
Learning Delivery
Development of online components for student orientation and onboarding process
SACSCOC approval of General Studies Associate of Science degree as a distance learning program
Upgrades to office and instructional technology
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2015: Building An Effective Future
Strategic Road Map For Institutional Effectiveness: Carolinas College of Health Sciences
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2015: Building An Effective Future Selected Initiatives for 2015 Just as an owner of a house must continually ensure a strong foundation even while improving and adding to the property, CCHS always must make certain its Foundation Pillars for its mission remain strong so that they support the Strategic Priorities necessary to reach its vision. The following are some of the 2015 CCHS initiatives both for the Foundation Pillars and the Strategic Priorities.
Quality Learning Experience
Integrated Curriculum
Implement curriculum
Provide more flexibility
that enhances cultural competencies in relation to patient experience and enhances respect and awareness of each teammate’s contributions.
Explore competencybased education and its potential within CCHS.
to meet student needs by expanding collaboration, and by enhancing instructional delivery.
Develop curriculum grid for major common core concepts.
Enhance interprofessional teamwork.
Strategic Growth
Transformative Operations
Identify what future
Explore curriculum
healthcare provider needs will be and collaborate with others to provide ways to diversity student skillsets making them more competitive in the workforce.
Diversify revenue stream with additional credit and non-credit offerings.
mapping as a way to eliminate duplications and gaps in instruction.
Begin to implement LEAN techniques into College operations.
Identify synergistic opportunities with other CHS educational entities for efficiencies and effectiveness in operations and professional development.
Strategic Priorities Provide an Effective Infrastructure
Promote Student Success
Provide Excellent Education
Implement a new planning
Implement a new more ef-
Discuss with clinical precep-
process that integrates all planning efforts into one document: Strategic Plan for Institutional Effectiveness.
fective and efficient student advising process.
tors and managers their needs and expectations in order to more clearly align with these needs.
Create a new Committee structure to improve communication and enable teammates to participate more fully in decision-making process for the College.
Enhance training opportuni-
Develop full capacities of SONIS to utilize services of the National Clearinghouse to improve efficiencies in processing student aid deferrals.
Migrate to an online transcript system making the transcript process more efficient for students and teammates.
Develop a placement plan to increase relationships with non -CHS employers to ensure students finding employment after graduation.
ties in safety and technology.
Foundation Pillars Page 31
1200 Blythe Boulevard P.O. Box 32861, Charlotte, NC 28232 704.355.5043 www.CarolinasCollege.edu
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