Directory for guests
Thank you for choosing the Best Western Plus Casablanca Inn we hope you enjoy your stay.
Directory of Services Air Conditioning and Heating: You may adjust your own individual temperature control in your room. Business Center: The business center is located on the second floor next to the elevator. Open 24 hours. Check Out Time: Check out time is 12:00 noon. If your departure is delayed, please contact the front desk to determine if an extension is possible. All guests staying past 2:00 p.m. will be charged for an additional night. Complimentary Continental Breakfast: Served fresh daily from 6:30 a.m. - 9:30 a.m. on the 1st floor of the South Wing. Credit Cards: We accept Visa/MasterCard/Discover/Diners/American Express/JCB. Dry Cleaning: Same day dry cleaning service is available. Please place articles in laundry bag provided in closet area, and deliver to front desk by 8:00 a.m. Please fill out the dry cleaning forms provided in the front pocket of the directory. Fax/Copy Service: Available in the lobby from 7:00 a.m. - 10:00 p.m. Incoming faxes are $.50 per page (free for Best Western Rewards card holders). Outgoing faxes are $1.00 per page. Fitness Center: The fitness center is located on the first floor in the south building at the south side of the building The Center is open from 7:00 a.m. - 10:00 p.m. Shirts, shoes, and towels are required, please stop by the front desk for towels. No one under the age of 17 is permitted in the Fitness Center. Housekeeping: Available from 8:30 a.m. - 4:30 p.m. For additional blankets, pillows, and towels please contact the front desk. Towel delivery is available from 6:00 a.m. - 11:00 p.m. Ice: Ice is available at the northwest corner of each floor of the north building. Luggage Handling/Storage: Luggage carts are available on the 1st floor at the elevator. If you need assistance with your luggage please call the front desk and someone will gladly assist you. If you need to store your luggage, please feel free to drop off your bags at the front desk 24 hours a day . Laundry Room: Laundry machines and dryers are available on the 1st floor, at the northwest corner. If you need change for the machines or the soap dispenser please stop by the front desk. Directory of Services Pool & Spa: The Pool and Spa are located on the first floor, and are heated year round. Please stop by the front desk for pool towels. Hours of operation are from 8:00 a.m. to 10:30 p.m. daily. Glass bottles are strictly prohibited in the pool area. For your convenience you may stop in at the front desk for plastic cups for your beverages. Safe: For the security of your valuables, a safe is available in your room, at no charge. Smoking Policy: All guest rooms are non-smoking. Please note that when registering you agree to pay the hotel $150.00 for violating this policy. This charge covers 2 nights lost revenue & $25.00 cleaning fee. Snacks & Beverages: The snack machine is located on the northwest corner of the 1st floor. Beverages including bottled water are available on every floor at the northwest corner. Complimentary water is available at the front desk. Sundries: Batteries, sunscreen, eye drops, chap stick, floss, hairspray is available in the lobby at a charge. Telephone Information: Emergency------------------------------------Room to Room--------------------------------Local Calls (no charge)--------------------Long Distance--------------------------------Credit Card / Operator Assist-----------Directory Assistance Local (in state)-----------------------------Long Distance------------------------------ Touch 9 + 911 Touch Room Number Touch 9 + Number Touch 9 + 1 + Area Code + Number Touch 8 + 1 + Area Code + Number Touch 9 + 1 + 555-1212 Touch 8 + 1 + Area Code + 555-1212 Toiletries: Forget Something? Complimentary toothbrush, toothpaste, combs, razors, shaving cream, deodorant & feminine products are available at the front desk. Voice Mail: Message retrieval---------------------------- Touch 55...*...Option 5 Personal greeting---------------------------- Touch 55...*...Option 3 Personal passcode---------------------------- Touch 55...*...Option 4 Current time----------------------------------- Touch 55...*...Option 2 To retrieve your messages while away from the property you must first set your personal passcode from within your room, once set you may access your messages from any phone by dialing (949)361-1644, when the automated system answers hit the # key and dial your room number. Wake Up Calls: Touch 55 on your phone to set wake up calls. You may also touch 0 to have the front desk set one up for you. Directory of Services HIGH SPEED INTERNET ACCESS HSIA is available in each guest room free of charge. Wireless access is available in the North building only. Rooms in the South Building are hard wired with the cords located at the desks. Complimentary Wi-Fi cards are available at the front desk. For Vista user and some XP users, if you have problems connecting to the internet disable windows firewall. Once you have internet access you can enable your firewall. For customers with wireless home network set up on your laptop, you may have to go into your wireless advanced settings and add our network to your preferred networks. In some older laptops, your wireless software may be inadequate to use on our network. We suggest letting windows manage your wireless network for trouble free internet access. If you still have problems getting set up or connected, contact the front desk for assistance. After business hours please call Best Westerns Internet Support line at 877-237-8750. Terms And Conditions of Internet Use By using our Internet Services, you hereby expressly acknowledge and agree that there are significant security, privacy and confidentiality risks inherent in accessing or transmitting information through the internet, whether the connection is facilitated through wired or wireless technology. Security issues include, without limitation, interception of transmissions, loss of data, and the introduction of viruses and other programs that can corrupt or damage your computer. ACCORDINGLY YOU AGREE THAT NEITHER BEST WESTERN CASABLANCA INN NOR BEST WESTERN INTERNATIONAL IS LIABLE FOR ANY INTERCEPTION OF TRANSMISSIONS, COMPUTER WORMS OR VIRUSES, LOSS OF DATA, FILE CORRUPTION, HACKING OR DAMAGE TO YOUR COMPUTER OR OTHERS THAT RESULT FROM THE TRANSMISSION OR DOWLOAD OF INFORMATION OR MATERIALS THROUGH THE INTERNET SERVICE PROVIDED. Television Channels 2 3 4 5 6 7 8 CBS HBO NBC CW(KTLA) PBS(KCET) ABC ION 40 41 42 43 44 45 46 KTBN KRCA(SPANISH) KFTR(SPANISH) MSNBC CNBC HLN FNC 9 KCAL 10 PBS(KOCE) 11 FOX(KTTV) 47 GALA(SPANISH) 48 BET 49 MTV 12 13 14 15 16 KDOC FOX(KCOP) CNN ESPN ESPN2 50 51 52 53 54 VH1 WEATHER SPIKE TRAVEL TLC 17 18 19 20 21 22 23 24 25 FX TNT ABC FAMILY DISNEY DISCOVERY USA KVMDDT KJLA KAZA(SPANISH) 55 56 57 58 59 60 61 62 63 BRAVO FOOD NETWORK HGTV LIFETIME E COMEDY CENTRAL SYFY HISTORY PRIME TICKET 26 27 28 29 31 32 33 KBEHDT(SPANISH) TBS WGN TELEMUNDO(SPANISH) PAID PROGRAMMING HSN(KXLA) QVC 64 65 66 67 68 69 70 FOX SPORTS W FOX SPORTS NET AMC A&E TCM TVLAND NICK 34 KMEX(SPANISH) 71 CARTOON 36 TELEMUNDO(SPANISH) 37 HSN 38 PBS(KLCS) 72 ANIMAL PLANET 95 CSPAN 96 TVGUIDE Calendar of Events City Of San Clemente City of Dana Point Village Art Fair Avenida Del Mar 1st Sunday of each month Whale watching - Dana Point Harbor Dec â€“ May. 800-290-3262 San Clemente Micro-Brew Fest Left Coast Brewing Co. Last Saturday in April Cinco De Mayo Max Berg Plaza Park 100 Calle Puente 1st Saturday in May - 12pm-6pm Beach Concert Series San Clemente Pier Last Thur in July thru Last Thur in August - 6pm San Clemente Car Show - On Del Mar 2nd Sunday of June -10am-3pm San Clemente Ocean Festival San Clemente Pier 3rd Weekend In July 4th of July Fireworks Show San Clemente Pier 7/4, 8:30 pm San Clemente Street Faire Avenida Del Mar 2nd Sunday in August - 9am - 9pm Arts & Crafts Fair Community Center 100 N Seville 3rd Saturday & Sunday in August - 10am-5pm Seafest -San Clemente Pier The Sunday after 1st Wed In October - 10am-3pm Taste of San Clemente Casino San Clemente 1st Friday in November - 6pm-10:30pm Holly Jolly Hoopla Community Center 100 N Seville 1st Saturday in December - 3pm-7pm Festival of Whales - Dana Point Harbor 3rd weekend in March California Wine Festival - Doheny Beach 3rd weekend in April Doheny Blues Festival - Doheny Beach 3rd weekend in May Boat Show & Green Expo - Dana Point Harbor 1st weekend in June Movies at the Park (Lantern Bay) DPH Every Friday in June Toshiba Tall Ships Festival - Dana Point Harbor 2nd weekend in September Boat Parade of Lights - Dana Point Harbor The 2 weekends before Christmas Surrounding Area Swallows Day Parade - San Juan Capistrano 4th Saturday in March - 11am -- 5pm San Diego County Fair - Del Mar Racetrack 2nd Friday in June - 1st Wednesday in July Orange County Fair - Costa Mesa 2nd Friday in July - 2nd Sunday in August Pageant of the Masters - Laguna Beach July - August SoCal Attractions LEGOLAND California - Geared toward younger children and families LEGOLAND is located in Carlsbad. There are more than 50 rides, shows and attractions for a whole day of family fun. SeaWorld San Diego - This park focuses on marine attractions. Shamu Adventure show is one of the highlights of a visit to Sea World. Located in San Diego's Mission Bay park. Disneyland Resort - Original Disneyland and California Adventure each park has its own entrance fee. Knott's Berry Farm - Roller coasters and thrill rides. The Ghost Town is still there along with the log and mine rides. Kids will love Camp Snoopy with the world-famous PEANUTSâ„˘ characters. San Diego Wild Animal Park - 1,800-acre animal and plant preserve located in Escondido. This park offers visitors the chance to see wildlife in a habitat more natural than a zoo. San Diego Zoo - The San Diego Zoo is centrally located, adjacent to downtown San Diego, in Balboa Park. Universal Studios - Studio tour and theme park. Universal Studios has many shows and rides that will keep you entertained for a full day of fun and adventure. Six Flags Magic Mountain - This is the roller coaster capital of the west coast with 20 coasters to its credit. The park has over 260 acres of rides, games and attractions. Six Flags Hurricane Harbor - Open during the summer months, Hurricane Harbor has 23 rides and attractions. Wild rides for older kids and a fun and safe play area for younger children. Wild Rivers - A great water park located in Irvine, fun for the whole family, open from May September. Knott's Soak City USA - Theme water park with surf woodies and long boards of the 1950s. Adventure City - Theme park for kids; rides, petting zoo, children's theater, puppet shows and a train ride. Pacific Park - It's the West Coast's only amusement park located on a pier. Millions of visitors each year enjoy all the rides & games. Belmont Park San Diego - San Diegoâ€™s beachfront amusement center welcomes you to the Giant Dipper coaster which was originally built in 1925. Family fun on the beach in San Diego. Queen Mary - Queen Mary in Long Beach. Guided Tour of the historic ocean liner and World War II troopship. See restored areas that have been under wraps since the final voyage in 1967. Medieval Times Dinner & Tournament Knight, jousting on horseback in a European style castle in Buena Park. Dinner is chicken or ribs which you can eat with your fingers. Pirates Dinner Adventure - This unique, interactive, pirate-themed dinner show that is now open in Buena Park. Spanish Galleon is set afloat in a 250.000 gallon lagoon. A classic story of good versus evil. Birch Aquarium - Located on the coast just north of San Diego in La Jolla. Displays include a huge 70,000 gallon kelp forest and an outdoor tide-pool area where kids can touch and learn about tidepool animals. Aquarium of the Pacific - Located in Long Beach this is one of the largest aquariums in the United States. It has nearly 1000 species filling 19 major habitats. LEGOLAND Sea Life Aquarium -Two-story aquarium is the second attraction for LEGOLAND resort in Carlsbad, California. Over 36,000 square feet of ocean displays. South Orange County Entertainment Cabrillo Play House Krikorian Theaters Coach House The Improv Irvine Orange County Performing Arts South Coast Repertory Laguna Playhouse Irvine Barclay Theater Verizon Wireless Amphitheater 949-661-7469 949-496-8930 949-854-5455 714-755-7477 714-957-4033 949-497-2787 714-854-4646 714-855-2863