Truck FORCE The Newsletter of Melbourne Isuzu Dealers & Patterson Cheney / Westar Truck Centres
TRUCK CENTRE
THT & Western Star – A Winning Combination CNG Powered Isuzu for Victorian Freight Specialists
Volume 3 Issue 3 – november 2011
TRUCKS
WESTAR | PATTERSON CHENEY
ISUZU
news
news
Preventative maintenance the key to reducing downtime
No one is better qualified to look after your pride and joy than the experts at our service departments located in three convenient locations; Derrimut, Campbellfield and Dandenong. No matter which location you choose you’ll receive the same expert advice and attention to detail. Our highly experienced service technicians are all experts in their fields and factory supported training provided by Isuzu, MAN and Western Star ensures they are kept up to date with the latest service and repair techniques. We have forty two new service bays at Derrimut and twenty eight at Dandenong, all fitted with the latest diagnostic and service equipment including a live in-ground electronic brake tester and electric truck lifting equipment. These modern features ensure our customers get their trucks serviced and repaired with the utmost speed and efficiency.
In addition to truck servicing we also cater for trailer servicing and repairs and any auto-electrical repair requirements. At Derrimut four wash bays are used to wash vehicles once completed and serviced. In keeping with the environmental profile of the building, the bays are supplied by 90,000 litres of harvested rain water. For the comfort and convenience of our driver customers, all our locations feature a dedicated lounge where you’ll find comfortable seating along with TV, a range of magazines and coffee and tea making facilities. At Derrimut we even have motel-style rooms to allow drivers some comfortable rest and recuperation time whilst their vehicles are being serviced. We also offer a 24-hour breakdown service to get you and your truck back on the road fast. “The effective and efficient service and repair of your truck is essential to maintain
it in top condition and ensure its resale value is optimised. And no one is better qualified to look after your pride and joy than the staff at Westar and Patterson Cheney,” said Westar Derrimut Service Manager, Anthony Verdini. “We have access to a massive range of trucks right on our doorstep every day of the year. All those trucks we service provide us with the best information possible regarding preventative maintenance. All that information gets passed onto our customers, keeping them on the road and their cost of repairs down. Any time a truck owner comes into one of our dealerships they have access to a world of truck information” added Patterson Cheney Service Manager, Wayne Murphy. So when you’re looking for someone to service your truck don’t accept second best. Make sure you bring your truck back to us – you can rest assured you’ll be in good hands.
CONTENTS Victorian Freight Specialists take delivery of first CNG Isuzu
Isuzus the backbone of Cool Rentals truck fleet
Page 3
Page 4–5
Tasmanian Horse Transport and Western Star prove a winning combination Page 6–7
Isuzu DMAX a winner for both work and play 8–9
2
TRUCK FORCE | NOVEMBER 2011
Specials Page 10–15
Disclaimer: All material in this Newsletter is copyright and may not be produced in any format without the written permission of the author. No responsibility is accepted for unsolicited manuscripts, photographs or transparencies. All statements made, although based on information believed to be reliable and accurate cannot be guaranteed and no fault or liability can be accepted for error or omission. Articles in this Newsletter are published as a service to Isuzu, WesternStar, MAN, Foton and Isuzu D-Max owners and should not be substituted for specific advice. Published by: BravoTangoBravo Advertising www.bravotangobravo.com.au
Victorian Freight Specialists CEO Jonathan Rowe (middle) and Director Chris Collins, accepting delivery of their new CNG Isuzu from Westar Sales Consultant Luke Dymott.
Victorian Freight Specialists
take delivery of their first CNG powered Isuzu Long time Westar customer, Victorian Freight Specialists (VFS) has just taken delivery of their first Isuzu Compressed Natural Gas (CNG) truck.
CNG also offers a significant cost benefit with the price of CNG generally between 30 and 50% less than the equivalent price of diesel.
CNG is made by compressing natural gas to less than one per cent of its volume at standard atmospheric pressure.
VFS specialise in the cartage of general freight overnight throughout country Victoria. They operate out of two Melbourne terminals in Laverton and Dandenong and also service a network of thirty country agents located across depots in Victoria.
CNG burns cleaner and more efficiently than diesel and contributes far less to air pollution, especially in particulate matter (PM) emissions. Approximately 40% of air pollution comes from motor vehicles in the form of oxides of nitrogen (NOx), volatile organic compounds (VOC), PM as well as other contaminants. Vehicles using CNG show reductions of around 50% of NOx, 98% of VOC’s and 60% of PM (Isuzu CNG engines emit zero PM).
The Isuzu NPR 300 CNG will be used primarily on metro and outer metro routes. VFS currently have over 30 company owned Isuzus on the fleet, coupled with another dozen or so operated by subcontractors who work regularly with VFS – all fitted with tautliner bodies.
“Reliability is a byword for Isuzu” said VFS Chief Executive Officer, Jonathan Rowe, “I haven’t looked back since buying the first one and wouldn’t hesitate buying them in the future.” Jonathan said that the company was keen to do what it could to reduce its environmental footprint and the purchase of the new Isuzu CNG truck was an important stepping stone in relation to this policy. “Providing this CNG model performs as well as we expect, additional Isuzu CNG trucks will certainly be on the agenda,” Jonathan added. Contact: T: (03) 9797 8333 E: jonathan@victorianfreight.com.au W: www.victorianfreight.com.au TRUCK FORCE | NOVEMBER 2011
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ISUZU
Isuzus the backbone of Cool Rentals truck fleet
Cool Rentals specialises in the rental and hire of refrigerated vans and trucks throughout Melbourne and selected areas of regional Victoria. Operating from its head office at Dandenong South since 2006, the business has steadily grown to a fleet of more than 30 vehicles including a dozen Isuzu N & F Series models. 4
TRUCK FORCE | NOVEMBER 2011
The company rents to a wide range of customers over both short and long term rentals. There is a wide cross section of customers ranging from large businesses requiring additional trucks to handle increased capacity and seasonal peaks, to individuals who need a one off refrigerated vehicle to transport and store food/drink products for markets and events. One of the benefits of all Cool Rentals trucks and vans is that they have electric standby, enabling them to be plugged in to a normal power source at the trucks destination thereby negating the need to keep the engine running. Other specialist
equipment includes internal walls for dual temperature loads, tailgates and printable temperature recorders. By necessity, reliability and durability are absolute givens in the rental business and it was this that initially attracted Cool Rentals owner, Peter McGahey to consider Isuzu. “The reliability has been outstanding – the trucks are worked pretty hard and they have stood the test of time very well,” Peter said. Peter also wanted to ensure that the service back up and support was also first rate and this was another attraction of Patterson Cheney Isuzu and in particular
“
They have electric standby, enabling them to be plugged in to a normal power source at the trucks destination thereby negating the need to keep the engine running.
its 24 hour servicing facility and wide and quick parts availability. “Quick service and fast response times are very important to me and this is something Patterson Cheney does very well – after any scheduled service or repair my trucks are back on the road quickly. The sales staff are also excellent and they look after me very well for all my day to day needs,” Peter went on to say.
“Good resale value is also an important factor in selecting Isuzu and having traded in a number of Isuzus I am happy to report that this has held true,” said Peter.
Peter has moved progressively to specifying automatic transmission with any new truck purchase. All the smaller N series models which tend to do more start/stop driving are fitted with Isuzu’s renowned Automated Manual Transmission (AMT) providing renters with an easy and relaxed driving experience. The comfort and extensive range of standard features within the cab is yet another important part of selecting Isuzu.
“
CUSTOMER EXPERIENCES
“Isuzus will definitely continue to be the backbone of our truck fleet in the future,” Peter added. Contact: T: 1300 731 209 E: peter@coolrentals.com.au W: www.coolrentals.com.au
Due to the company’s philosophy of providing outstanding customer service, business is going well for Cool Rentals with many repeat customers on the books. TRUCK FORCE | NOVEMBER 2011
5
WESTERN STAR
CUSTOMER EXPERIENCES
TASMANIAN HORSE TRANSPORT & WESTERN STAR PROVE A WINNING COMBINATION
Tasmanian Horse Transport (THT), a stud cattle farm and horse transport company run by Hayley Sheehan and her mother Ginette, is located at Latrobe on the scenic North West coast of Tasmania.
The company specialises in transporting a wide cross section of horses including racehorses and stallions from all areas of Tasmania to its base at Latrobe. A number of horses are transferred to the mainland and then on to a number of different destinations across the Eastern seaboard, including a regular weekly run to Brisbane via Sydney. THT headquarters’ close proximity to Devonport is a bonus for quick and easy access to the Devonport/Melbourne ferry. Hayley purchased her Western Star last year primarily for the long-haul run to Brisbane. In her own words, she wanted something that was ‘built to last and holds its value’ and the Western Star was really the only contender.
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TRUCK FORCE | NOVEMBER 2011
“
The seats are incredibly comfortable and going down the road it’s just so quiet. There’s just so much room in the Stratosphere cab too.
“I wanted a comfortable truck that I could dress up – one that would really stand out from other horse transporters. Western Star had a good reputation and I really liked the fact that I could get the Star with a Detroit – that was a big attraction,” Hayley said. Hayley’s initial contact for the purchase of the Star was through Westar’s Tasmanian rep, Phil Salter and the truck was ultimately purchased through Westar Derrimut where Hayley returns for servicing. Having lived with the Star for a while now, Hayley singles out the comfort and quietness
of the truck as two of its most outstanding attributes. “The seats are incredibly comfortable and going down the road it’s just so quiet. There’s just so much room in the Stratosphere cab too,” Hayley said. Hayley is a fanatic when it comes to the maintenance of her truck – and with good reason. With her precious cargo she cannot afford to run the risk of a breakdown so preventative maintenance is her mantra. “We strictly adhere to ensuring all service and maintenance requirements are carried out in accordance with the manufacturer’s recommended intervals – we never take short cuts in this area,” Hayley went onto say. Hayley also has a philosophy of keeping her Western Star in immaculate condition on the outside and this is clearly evident from the gleaming custom blue paintwork which was the colour that Hayley chose specially. “I’m the only one that washes it, the only one that cleans it and I’m the only one that drives it – that’s why it looks so damn good!” Hayley added. Coming from a farming background, Hayley grew up around trucks and heavy duty equipment and had held a truck license for many years so obtaining her semi license was something of a natural progression.
The custom built trailer is specially designed to carry and protect up to sixteen horses and keep them in the utmost comfort – Hayley is a stickler for providing hygiene and cleanliness for her valuable cargo so the trailer is kept in immaculate condition. The trailer features innovations such as air-cool which ensures the horses have access to the freshest air and an automatic watering system to keep them fully hydrated. A camera in the trailer coupled to a monitor in the cab allows Hayley to keep a continual eye of the horses. State of the art stabling at Latrobe ensures the horses are fully rested and calm prior to the Bass Strait sea crossing and THT also has stabling in Melbourne and Sydney to cater to the large number of horses that require interstate transport. The business has achieved steady growth over the last few years and THT’s growing reputation for offering five star horse transport means that business can only continue to go one way. Contact: T: 0428 141 419 E: sales@tashorsetransport.com.au
TRUCK FORCE | NOVEMBER 2011
7
ISUZU D-MAX
CUSTOMER EXPERIENCES
Isuzu D-Max proving a winner for both work and play
Having operated a petrol engined Ute since he started his own business six years ago, Vince was keen to experience the many benefits that a diesel engine provides including durability, high torque and most importantly, outstanding fuel economy.
Vince Failla is the owner of South Coral, a residential garden and lawn care company based in Rosebud on the Mornington Peninsula. 8
TRUCK FORCE | NOVEMBER 2011
“I tow a trailer that is filled with an assortment of garden care equipment including a ride-on mower. It weighs in at around 1 tonne and this, along with the stop/start nature of my business meant I was using a lot of petrol – so a diesel was the logical choice when the time came to look for a new Ute,” Vince said. Vince took a look around the various Utes that were available but was attracted to
D-Max for a number of reasons, including the powerful yet economical 3 litre diesel engines plus D-Max’s many standard features and high equipment levels. After coming to the conclusion that D-Max was the best Ute available, he eventually purchased a limited edition 4x2 Dual Cab X-Runner the day before Easter this year. Vince loves the cab comfort and in particular the leather seats. “I love the feel of the leather, the seats are just so comfortable - I don’t know how I lived without it before!” said Vince. But Vince saves his highest praise for the fuel economy of D-Max. “The difference in terms of how much fuel I now use
compared to the old vehicle is just incredible – I’m getting a phenomenal mileage from a tank of fuel. The torque of the engine is also excellent and this makes for a really relaxed driving experience,” Vince said. To say that Vince is pleased with his new D-Max is something of an understatement. “I’m absolutely stoked with it – the engine performs so well and it’s just so economical. It also looks magnificent in white,” Vince went on to say. “The reassurance of a 3 year/100,000km warranty and 3 year roadside assist was another great feature,” Vince added.
Whilst the D-Max is primarily a work vehicle for during the week, being a dual cab it quickly converts into a family vehicle and is pressed into action most weekends to carry the family, an assortment of bikes and fishing gear and to tow Vince’s boat. “My wife and kids love the D-Max – it’s a really comfortable vehicle especially with the leather seats,” said Vince. Vince also praises the professionalism and attention to detail of staff at Patterson Cheney. He recounts the story of how when he was initially looking around at different Utes he was promised an email with all the vehicle details from a couple of Dealerships – but only Patterson Cheney actually
bothered to send the material through. Vince plans to keep taking his D-Max back to Patterson Cheney for servicing having already had both the 3,000 and 10,000km services completed. Vince’s enthusiasm for the D-Max must be infectious. After a couple of weeks of hearing about Vince’s D-Max his next door neighbor went out and bought his very own D-Max. Stand by, this street in Rosebud could soon be full of D-Max’s! Contact: T: 0409 125 959 E: southcoral@bigpond.com Image: D-Max with Vince and son Paul
TRUCK FORCE | NOVEMBER 2011
9
ISUZU
ISUZU D-MAX
Specials
Specials Max Pack includes:
isuzu trucks stock clearance sale! READY TO BE QUICK, ONE ONLY!
WORK!
2010 NPR 200 short freezer van
LIMITED OFFER
Stock Number A56354
Just
$59,900
DRIVE AWAY
• • • • • • • • •
Canopy leather seats sat nav Bluetooth reverse camera tubliner carpet mats towbar nudge bar
Available on the following models: 4x4 LSU Manual | 4x4 LSU Auto | 4x2 LS Auto | 4x2 LS Manual * (4x2 LS manual)
• Body: 3200 x 2200 x1700mm
*
• Minus 20 Freezer & 10 Chiller • Sliding Internal wall • 150 HP Engine • 5 Speed Manual Transmission • Air Conditioning • Power Mirrors
READY TO BE QUICK, ONE ONLY!
WORK!
2011 NPR 300 Euro V medium premium Stock Number A62733 Just
$69,800
check out the isuzu d-max limited edition III. available now! Comes with all these extra features
DRIVE AWAY
Kenwood retracting touch-screen head unit with Hi-Fi, DVD, Garmin GPS, Rear Camera, iPod & Bluetooth Charcoal full leather seats with perforated centre panels, front backrests with ‘D-MAX’ logo Chrome ‘nose job’: special egg-crate grille, bonnet protector & frosted fog light bezels
• AMT Transmission
Front bumper central overrider, silver with chrome trim strip
• Cruise Control
Body graphics kit: racing bonnet stripes, side high beltline stripes with LE3 decal on rear flanks
• Climate Control • Suspended Drivers Seat
Sports body colour side steps with brushed alloy step inserts with rubber grip stipples
• Reverse Camera
Chrome sports bar with integrated high-mount brake light
• Quality 6 Pallet Curtainsider featuring Nosecone, Cable Gate System & Loadbinders
Offer expires 31st December 2011 or whilst stocks last. Photographs are for illustration purposes only. LMCT 578
10
TRUCK FORCE | NOVEMBER 2011
Machined-faced & polished alloys with gunmetal inner detail
hurry, limited stock!
Carpet mats with custom monogramming on front mats Tub liner with tie-down hooks (under-rim type for easy tonneau or canopy fit) Tail light lens chrome guard trim Available in starry Black Mica or pearlescent Silky White
Offer expires 31st December 2011 or whilst stocks last. Photographs are for illustration purposes only. LMCT 578
TRUCK FORCE | NOVEMBER 2011
11
MAN|FOTON
WESTERN STAR
Specials
Specials one ly on
one ly on
E ON NLY O
Western Star 2011 5864 SS
$225,000*
inc GST
• Detroit DD13 450 Hp • 1100 Lt Fuel Capacity • Dura Bright Alloy Wheels
MAN 2011 TGM 15.290 4x2 L Cab *
MAN 2011 TGS 26.400 L CAB *
• 290 HP
• 400 HP
• 12 Speed AMT
• 12 Speed AMT
• Sleeper Cab
• Sleeper Cab
• ISRI Drivers Seat
• ISRI Drivers Seat
$125,000 inc GST
• 40” Stratosphere Sleeper • Alloy FUPS Bumper • Full Aero Kit Stock No: BL9314
k limited stoc
• Suit 12 Pallet Body
Stock No: N166821
Western Star 2011 4800 FS2
$198,000*
inc GST
• Detroit DD15 560 Hp • 940 Lt fuel Capacity • Dura Bright Alloy Wheels • Dual Cross Locks • Ideal Tipper Wheelbase Stock Number: BD1882
* Price includes GST and dealer delivery, but excludes registration, stamp duty, and other statutory charges. These cannot be quantified dur to the fact that these will vary depending on the vehicles final specification, intended application and state in which the vehicle will operate. To obtain a drive-away price please contact us to discuss your individual requirements and intended use of the vehicle. Offers end 31st December 2011 or whilst stocks last. Photos for illustrative purpose only. LMCT 578
12
TRUCK FORCE | NOVEMBER 2011
$172,000 inc GST
Stock No: 30S2098
real truck. unreal price
3 year 3 year 24/7 roadside assist! 100,000km warranty
Comes fitted with 4,350mm(l) x 1900mm(w) steel tray with drop sides Latest Cummins ISF diesel engine ZF 5 speed transmission
the All new ‘ready-to-work’
Foton Aumark 4.5T
$33,500 Drive away
ABS Reverse parking sensors Air conditioning Electric windows Cruise control Radio/CD player Can be driven on a car licence
TRUCK FORCE | NOVEMBER 2011
13
PARTS
parts
Specials
Specials
GENUINE CR 47697 DRIVE SEALS
SPICER UNI JOINTS
GENUINE MERITOR DISC BRAKE PADS
280 SERIES Just
Just
$22.00
$69.50
inc gst
inc gst
MDP93087K
MDP93142K
Suits Hendrickson, DAF, Dennis, Iveco. Merc, SAF, Scania, SMB–SB7000 caliper
Suits ROM LM–19.5 wheel–DX195 caliper Just
$187.00 inc gst
Just
$192.50 inc gst
281 SERIES Just
WINCH STRAP
$67.70
inc gst
RDWS9M Just
$14.50
GENUINE EATON CHANGEOVER TRANSMISSIONS
BOSCH ALTERNATORS
inc gst
18 SERIES REM 18918BPRO
J MOUNT ALT160J
Just Just
Just
MERITOR BRAKE SHOE KITS
Just
STAINLESS STEEL MUDGUARD RDMGSS
$132.00 inc gst Chassis mounting poles (PAIR) inc gst
MUDGUARD LINK KIT
$141.90
TRUCK FORCE | NOVEMBER 2011
Just
$399.30 inc gst
inc gst
WHEEL COVER KIT 285pCD S/S
$220.00 inc gst WHEEL COVER KIT 285pCD S/S
inc gst
$176.00
The TX4500 is DIN sized and ideal for installations that require this international size standard. The DIN mounting kit is supplied and its compact depth design allows for easy installation in confined spaces. The combination of front facing speaker, large LCD screen, rotary volume, channel and squelch controls, and the advanced features provided by the use of the latest in DSP technology, make the TX4500 the radio of choice for many traditional CB markets.
Features • User adjustable full spectrum LCDbacklight • Rear mic option • Advanced signal management • Memory channel quick select • Dynamic volume control • CTCSS and DCS Voice inversion scrambler Duplex • 5 digit selcall with quiet mode Front facing speaker Digital signal strength meter • Rotary squelch, channel and volume controls • Open and group scan • 3 year warranty
inc gst
ASK US FOR A SPECIAL PRICE ON BULK BUYS AS PRICES ARE TOO GOOD TO DISPLAY! 14
THE TX4500
RDCK285W with logo
RDLK
$10.80
RDCK285
$7990.00 inc gst
RDCK285S
RDCPC
$46.20
WHEEL COVER KIT 285pCD chrome
ALL TRANSMISSIONS WITH FREE CLUTCH KIT VALUED OVER $1000
Just Just
$305.00 inc gst
RED DOG quality parts and accessories
$10090.00 inc gst
20 SERIES REM 20918BPRO
PAD MOUNT RD ALT160P
$82.50 inc gst
Just Just
$7690.00 inc gst
$305.00 inc gst
prices start from
22 SERIES REM 20918BPRO
Prices valid to 29th February 2012 or while stocks last. Photographs are for illustration purposes only.
TRUCK FORCE | NOVEMBER 2011
15
stop press National Technician of the Year off to Japan to compete against world’s best! James Daffy, a Westar service technician has won the prestigious National Technician of the Year award in the 2011 Isuzu Australia National Technical Competition. The Isuzu Technicians Guild has been running since 1988 with the aim of supplying dealer service technicians with the most up to date Isuzu product and technical information. It is also an additional form of training as it is based around the Isuzu truck product, service issues and related topics. The program operates within a relaxed and supportive environment which provides valuable further education and self improvement for technicians. As a result of his success, James is now off to Japan on the 6th December this year to participate in the 2011 Isuzu World Technical Competition where he will be pitting his skills against the world’s best Isuzu Technicians. A big congratulations to James and best of ‘Aussie’ luck!
Melbourne Isuzu Dealers Campbellfield (Service & Parts only) Cnr Hume Hwy & Northbourne Rd Dandenong 200 Cheltenham Road Derrimut 1 Australis Drive T: 1800 013 200 Western Star/MAN Dealers Campbellfield (Service & Parts only) Cnr Hume Hwy & Northbourne Rd T: 9305 3155 Dandenong 55 Kirkham Road West T: 9215 2300 Derrimut 1 Australis Drive T: 9394 0000 Isuzu D-Max Dealer location Dandenong 200 Cheltenham Road T: 9215 2300 www.westar.com.au www.pattersoncheneytrucks.com.au
GROUP
GROUP
the PaTTERson cheney group
Our truck customers are familiar with the Isuzu, Western Star and MAN brands. But what many people don’t realise is just how many other leading automotive brands fall under the Patterson Cheney umbrella. In addition to the aforementioned truck brands, today you can look to Patterson Cheney for Honda, Holden, Toyota cars and recreational vehicles, Mercedes-Benz Passenger Cars and Vans, Isuzu D-MAX, Honda motorcycles, as well as Honda lawn, garden and power equipment products. And there are a couple of very good reasons why it’s worth talking to us if you’re in the market for any of the above brands. Firstly, because our buying power is so big,
In House finance. tailor-made for Western Star & MAN owners
easy finance. Buy an Isuzu with No Financials
Patterson Cheney/Westar Truck Centres can provide you with an ultra-competitive and flexible finance package for your new truck. With over 15 banks and finance companies offering exclusive deals to Western Star and MAN customers, you can be confident that you’ll get a finance package that’s just right for your business.
Conditions ✔ 3 years industry experience ✔ Home owner ✔ Clear CRAA
we can pass the savings on to you as well as offering you a great range of competitive finance packages. Secondly, you’ll experience the same great service that you’ve come to expect from any of our ‘other’ Dealerships – we didn’t get this big without looking after our customers, no matter if they’re buying new, used, parts, service or finance. All our staff have an absolute commitment to customer satisfaction – they know what they’re talking about, so you can rely on their advice. So if you’re in the market for one of the brands above, your first stop should be to talk to your existing truck sales consultant who will point you in the right direction.
In House Dandenong 200 Cheltenham Rd | Con Nitsikas 0409 799 948 Derrimut 1 Australis Drive, Derrimut Sam Mangano 0412 067 683
✔ Good credit history ✔ Maximum term 60/30%
nationwidefinance.net.au