Accredited Business
Setting the Highest Standards of Trust
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s a consumer or business owner it is important to know that not every company is eligible to become a BBB Accredited Business. BBB Accreditation is an honour. Only businesses that meet and contractually agree to abide by the BBB Standards of Trust are invited to apply. To ensure our Accredited Businesses stand out from their competition, the BBB Standards of Trust have been revised, creating a more complex, higher set of values and business practices that all Accredited Businesses must agree to and abide by. BBB puts each company through a detailed review process and all Accredited Businesses are supported and monitored for their continuing adherence to BBB Standards of Trust.
Choose a Better Business Before making a purchase of any type, take the time to check out the business’ BBB Business Review. This can be done quickly and easily, 24 hours a day, seven days a week via our website or automated phone system
vi.bbb.org To quickly and simply check out a company Business Review visit vi.bbb.org. Click on “Check Out A Business or Charity.” You will then need to insert the correct business or charity name and/or the contact information. Once you have filled out the online form, click “Search,” then follow the links to the company’s Business Review. You can also search our BBB Accredited Business & Charity roster alphabetically by type of business or by name. From the “Check Out a Business or Charity” webpage click on the “BBB Accredited Business & Charity Directory” on the left grey menu bar. Follow the weblinks to complete your search.
By ByPhoneBy Phone Call our automated phone service at 250.386.6348 or Toll Free 1.877.826.4222 and follow the prompts (select 1 and 1 again, to look up a company). Enter the company phone number (all 10 digits) and the computer will read you the company’s Business Review.
STANDARDS OF TRUST > Build Trust Establish and maintain a positive track record in the marketplace. > Advertise Honestly Adhere to established standards of advertising and selling. > Tell The Truth Honestly represent products and services, including clear and adequate disclosures of all material terms. > Be Transparent Openly identify the nature, location, and ownership of the business, and clearly disclose all policies, guarantees, and procedures that bear on a customer’s decision to buy. > Honour Promises Abide by all written agreements and verbal representations. > Be Responsive Address marketplace disputes quickly, professionally, and in good faith. > Safeguard Privacy Protect any data collected against mishandling and fraud, collect personal information only as needed, and respect the preferences of customers regarding the use of their information. > Embody Integrity
Approach all business dealings, marketplace transactions, and commitments with integrity.
Follow us on: Visit vi.bbb.org for direct links