Caring Communication Video Now Available in eLearning Caring Communication is a new video series, produced by the System Patient Experience Steering Committee, to share communication strategies and techniques that can help reduce patient anxiety, as well as stress levels for staff. The first Caring Communication video is now available for viewing in eLearning. All employees are encouraged to watch the video. Managers will facilitate team discussions during regularly scheduled staff meetings between now and December 20.
Tips for Viewing the Caring Communication Video • If the email link you receive does not work, please log in to eLearning and search for the course using the keywords, “Caring Communication.” • If you see a black window when attempting to play the video, it is probably a problem with your Flash player application. Please call the Help Desk to see if an updated version of the Flash player can be installed on your computer. • If you do not have speakers or you prefer to use the Closed Caption feature, turn it on by waving the cursor over the top-left corner of the video and clicking the “CC” button when it appears.
Name the Actors Contest Enter for a chance to win a $25 Publix gift card by emailing amy.lisenby@bmcjax.com with the names of all Baptist Health employees who are in the video. (Hint: There are 18 employees in the video.) 10 CareConnection