SUPERSTORES Richard G. Roy President, CEO Uni-Select What is your outlook for 2014 regarding the aftermarket?
We have a very positive outlook on the aftermarket for 2014. The industry trends continue to be positive; the overall size of the aftermarket is growing, average vehicle age is increasing and the length of time consumers are holding their vehicles is growing, all of which are positive for the aftermarket. What trends do you see emerging in the aftermarket?
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The primary trend we see is the growing importance of technology in the aftermarket. We recently introduced our Aftermarket Telematics solution SmartLink for our bannered installer customers across North America. This solution will connect the consumer to our shop owners in an innovative way which will drive sales and loyalty for our shops and stores. Within the wholesale channel, we have developed two technologically advanced tools — Automated eModeling will make it easier for our customers to manage their inventory on a weekly basis, and
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our enhanced ePricing solution will offer real-time pricing guidance to help our independent customers price for the commercial market. Both these advances will allow our Auto Plus stores to better manage their businesses. We strive to stay ahead of the curve with the evolving technology trends in the aftermarket. What are your thoughts on your company’s need to enhance or grow the commercial side of the business? How do you accommodate the commercial side of the business?
Uni-Select’s focus continues to be, as it always has been, the commercial business. Our commercial/retail mix is 90 percent commercial and our programs and solutions are focused primarily on the professional service dealer. We are the preferred partner of independent store and shop owners and our tools make it easier for them to run their businesses. Does the company plan store acquisitions or expansions in 2014?
We never specifically comment regarding our acquisition plans, however we have recently completed two acquisitions since the beginning of the year and we intend to pursue additional acquisitions in the future. CM