Relocation Answer Book 2013

Page 52

2013 Edition

MARTA explained You won’t be here long before someone will mention it. MARTA. But what many newcomers will soon be asking is "what is MARTA?" Answer: The Metropolitan Atlanta Rapid Transit Authority is Atlanta’s state-of-the-art public transportation system. Q: How do I ride MARTA? A: Easy Planning - Call 404-8485000 and give our highly trained Customer Information operators your departure and destination points. We have a complete staff of operators who speak multiple languages. Take your time; repeat the information given and then write down information about MARTA locations, the names and numbers of routes, departure and arrival times, and any transfer information you may need. Feel free to ask questions and to call again to review your instructions. Easy Boarding: Look for the blue, gold, and orange striped signs that identify MARTA stops, stations and vehicles. Bus Riders: MARTA buses display the names and numbers of routes just above the windshield. Signal to the driver that you wish to board. Train Riders: Signs that display, “To Trains” direct you to the boarding platforms. Remember which direction (north, south, etc.) you plan to travel. Look for white courtesy telephones, customer service personnel and uniformed MARTA transit police for additional assistance. Easy Fares: A single $2.50 fare covers one-way bus or train trips, including transfers. You will need a Breeze Card or Ticket to ride. An additional $1 will be added to the purchase of a Breeze Card. Bus riders may drop exact cash (bills or coins) into the fare box near the driver. Or tap your Breeze Card/Ticket on the target on the farebox. TRANSFER POLICY Transfers are only available on a Breeze Card or Ticket and are automatically loaded when you tap to

board a bus or exit a rail station. If you pay with cash you will still need a Breeze Card/Ticket to receive your transfer. Bus-to-Bus transfers are designed to help customers get from point A to point B that are not accessible using one bus route. Transfers cannot be used for roundtrip travel. Q: How much does it cost to ride MARTA? A: MARTA is $2.50 for a one-way fare (no pennies); 10 Trips: $25; 20 Trips (discounted price): $42.50; 7-Day Pass: $23.75 (unlimited rides); 30-Day Pass: $95.00 (unlimited rides). Breeze Cards and Breeze Tickets can be bought and reloaded at Breeze Vending machines in all 38 Stations and in RideStores inside Five Points, Lenox, Airport Stations and at the MARTA Headquarters building across from the Lindbergh Train Station. Q: When does MARTA operate? A: Buses: 5 a.m. to 1 a.m. MondayFriday; 6 a.m. to 12:30 a.m. weekends & holidays. Rail: 4:45 a.m. to 1 a.m. MondayFriday; 6 a.m. to 1 a.m. weekends & holidays. Run every 10 minutes during peak hours weekdays, and every 15 minutes Saturdays, Sundays & holidays. Renovation Work Schedules: Call 404-848-5000 or look for posted material. Q: Is MARTA accessible for disabled riders? A: MARTA provides easy service to elderly and disabled passengers. All of MARTA’s trains, rail stations and its entire bus fleet are accessible.

The Breeze Card Breeze Cards are available in all rail stations. The cards are different from Breeze tickets, which will remain available in rail station vending machines. They are eligible for balance protection – a program through which registered customers can recover any value programmed on to their card if it is lost or stolen. • Breeze Cards can be loaded with up to $300 in stored value, multiple trips or monthly, weekly and weekend passes.

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Relocation Answer Book™ | 2013 Edition | Appen Media Group

MARTA has a TDD Schedule Information telephone number for the hearing impaired. Call 404-848-5665 between 6 a.m. to 10 p.m. Monday through Friday, and from 8 a.m. to 4 p.m. on weekends and holidays. Q: How can I use MARTA to/from the airport? A: A rail station is inside Hartsfield-

Jackson Atlanta International Airport near the baggage claim area, at the north end of the airport. After 9 p.m. you must change trains at Lindbergh Station to reach Buckhead, Medical Center, Dunwoody, Sandy Springs and North Springs Stations. More information available at www.itsmarta.com.

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