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S E C T I O N 2 Community S TO R I E S A B O U T P E O P L E A N D E V E N T S I N T H E C O M M U N I T Y The author of this story, Barbara Wood, is a resident of Woodside who has been a Red Cross volunteer since 2006 and a Red Cross disaster responder since 2008. By Barbara Wood Special to the Almanac O n Saturday, July 6, at about 11:30 a.m., Asiana Airlines Flight 214 crashed at San Francisco International Airport and burst into flames. Within minutes of the news, the local Red Cross responded and by the end of the day had nearly 70 volunteers and employees hard at work. A little more than 14 hours later and 16 miles away, at 1:45 a.m. Sunday, July 7, a six-alarm fire was reported in a 72-unit apartment complex in Redwood City, displacing more than 100 residents. Within hours the Red Cross was staffing, first, an evacuation center and then a shelter for those residents who had no place to go. By the end of the day nearly 40 Red Cross workers had joined in the response. It took 100 firefighters from eight agencies (including the Menlo Park and Woodside fire protection districts), 23 engines, five ladder trucks and 4 million gallons of water to put out the fire, according to Malcolm Smith, a spokesman for Redwood City. Both Red Cross responses continued for weeks. This is the story of how local volunteers helped the Red Cross handle the two incidents. ‘Jill’ Chen-Kuendig’s story DOUBLE DUTY When Red Cross disaster mental health volunteer Chih-Mei “Jill” Chen-Kuendig learned there had just been a crash at SFO, she knew what to do, because in September she had been part of an airline crash drill. Ms. Chen-Kuendig, a marriage and family therapist doing post-doctoral work with traumatized children who speaks Mandarin, Taiwanese and some Cantonese, was soon sent to the airport. She volunteered without hesitation, despite the fact that she had both an See DOUBLE DUTY, page 19 How local Red Cross volunteers responded to a simultaneous double disaster of an airline crash and apartment-complex fire Photo by Red Cross volunteer Donna Stroop Red Cross mobile feeding units at the airport provided food, beverages and snacks to the responders, investigators and partnering agencies after the July 6 crash, serving more than 2,300 meals and nearly 3,600 snacks. The crashed airliner can be seen in the background. July 31, 2013NTheAlmanacOnline.comNThe AlmanacN17

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