use the Forgot your Username? and Forgot your Password? links under Quick Link, Blackboard at the top of this page. Need help?: Faculty/Staff Help Room S170 phone: 212-220-8379 helpdesk@bmcc.cuny.edu Frequently Asked Questions ABOUT Blackboard 9
1. What is the Blackboard 9.1 Upgrade? 2. Why is CUNY upgrading to Blackboard 9.1? 3. When will the upgrade occur? 4. How will this upgrade affect faculty? 5. How will this upgrade affect students? 6. How is this upgrade going to be communicated to faculty? 7. How is this upgrade going to be communicated to students? 8. Should faculty participate in training courses even if they already use Blackboard? 9. How are the old features affected by this upgrade? 10. How can faculty find out how to use current features in the new system? 11. How can students learn about Blackboard 9.1? 12. What are the some of the new features in Blackboard 9.1? 13. How can faculty learn about the new features of Blackboard 9.1? 14. What building blocks will be available in Blackboard 9.1? 15. How can faculty test their courses in Blackboard 9.1? 16. Where can faculty obtain assistance with Blackboard 9.1? 17. What measures are being taken to ensure a smooth upgrade to Blackboard 9.1? 18. Are you having difficulty logging into Blackboard 9.1?
If you have additional questions, contact E-Learning Center: E-mail:elearning@bmcc.cuny.edu Phone: 212-220-1243 Room: S501a BMCC/College Communications/Guidelines and Procedures Office of Public Affairs Room S 750 tel. 212 220 8377 fax 212 220 1244 Go to: Office of Public Affairs Guidelines and Procedures
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