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Contacting Issuu
We receive many emails, so please check FAQ or About before
contacting us.
You should also check our blog
for recent news about updates.
Are you a business?
Go here.
Looking for a job?
Go here.
Are you with the media?
Go here.
Submit feedback
Need help with embedding?
Go here.
Need help with PDF
or conversion?
Go here.
Still need help? Please check our list of common problems.
If none of this solves your problem, please see below how to make an error report.
Other inquiries can be sent to feedback@issuu.com.
Submit error report
Did nothing of the above solve your problem? Please submit these details in a mail to us:
- The email you signed up with.
- Your username.
- The problem (be very specific).
- Operating system (Windows XP/Vista, OsX, other).
- Browser (Internet Explorer, Safari, Firefox, other).
- Flash version (right-click in browser: 'About...' - we need all
digits).
- Your Internet connection speed.
- Screen resolution (Mac: 'System Preferences' / 'Displays', PC:
'Properties' / 'Settings').
If possible, please
include a screen shot showing the problem
Mac: Press Apple + Shift + 3 (the screenshot is saved on your desktop)
PC: Press Ctrl + Print screen and paste the image into an image program
(i.e. Paint or PhotoShop) and save as JPG.
Send your error report to feedback@issuu.com.
Thanks!
If you do not hear from us right away, please
be patient and rest assured we are working around the clock to create
exiting new features and fix any problems there might be.
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