CHAPTER 6 LEARNER SUPPORT Introduction Learner Support covers: • Entry requirements are aligned to ensure that good quality learners enter the programme and, that where lower entry requirements are allowed; additional support programmes are put into place to support these learners, thereby, widening access and equity to programmes. • Entry requirements must not result in excessive learner numbers being admitted onto programmes, thereby, compromising the good quality education offered by the Institution. • Academic support, counselling and mentoring is provided for learners, particularly where flexible entry requirements are offered. • Learner retention and throughput rates in the programme are monitored, especially in terms of race and gender equity, and remedial measures are taken where necessary.
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